NHTSA Complaint #10217120 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10217120
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	January 6, 2008
Date Filed	February 6, 2008
Mileage	14,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. IN MARCH OF 2007, THE CONTACT FOUND A CRACK IN THE CENTER OF THE LIFTGATE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN ON JANUARY 6, 2008 AND THEY STATED THAT THE REPAIR WAS THE CONTACT'S RESPONSIBILITY. THE CURRENT MILEAGE WAS 16,000 AND FAILURE MILEAGE WAS 14,500. UPDATED 03-04-08 *BF

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