NHTSA Complaint #10206917 — 2002 FORD EXPLORER STEERING:COLUMN

Complaint Details

ODI Number	10206917
Vehicle	2002 FORD EXPLORER
Component	STEERING:COLUMN
Date of Incident	October 2, 2007
Date Filed	October 25, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

GEAR SHIFT MECHANISMS BROKE APART AND SEPERATED FROM THE STEERING COLUMN LEAVING THE VEHICLE IN PARK POSITION. TOWED TO DEALER. PART NOT AVAILABLE FOR 1 MONTH. PREVIOUSLY HAD VEHICLE TO DEALER STATING THERE WAS A NOISE EMANATING FORM THE STEERING COLUMN. COULD NOT FIND ANYTHING. AM TOLD THE PART IS $700 + AND $200+ TO INSTALL. MY CONTENTION IS THIS WAS A FAULTY PART. IF THIS HAPPENED WHILE DRIVING, IT COULD HAVE DEPLOYED THE AIR BAG CAUSING A SERIOUS ACCIDENT. EVEN THE DEALER HAS NEVER HEARD OF THE MECHANISMS BREAKING APART AS THIS ONE DID. *TR

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