NHTSA Complaint #10200609 — 2005 JEEP LIBERTY

RECEIVED SAFETY RECALL F-23 LOWER BALL JOINTS THE WEEK OF 08-13-07, MADE APPT FOR REPAIRS ON 08-23-07; WHILE DRIVING HOME ON 08-21 IN RAINY CONDITIONS I WAS UNABLE TO STEER MY 2005 JEEP LIBERTY & STRUCK A GUARDRAIL,DAMAGING MY FRONT BUMPER, FORTUNATELY I WAS DRIVING UNDER 20 MPH. I CALLED CHRYSLER WHEN I ARRIVED HOME ON THE 21ST & I STILL HAVE NOT HAD A CALL BACK FROM THE TO ADVISE ME IF THEY WILL PAY THE $600.00 REPAIR BILL THAT I HAVE FOR THE DAMAGE TO MY FRONT BUMPER. CHRYSLER ASSOCIATES ADVISED ME THEY ARE WAITING TO TALK TO THE LOCAL DEALER THAT REPLACE THE BALL JOINTS. I WAS ALSO TOLD THAT ALL OF THE INFORMATION BETWEEN THE DEALER & CHRYSLER ARE PROPRIETARY AND THEREFORE WOULD NOT BE DISCLOSED TO ME. *TR