NHTSA Complaint #10192266 — 2002 CHEVROLET SUBURBAN 2500 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10192266
Vehicle	2002 CHEVROLET SUBURBAN 2500
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 30, 2007
Date Filed	June 1, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	DC

Consumer Description

I DRIVE A 2002 CHEVY SUBURBAN. FREQUENTLY, WHILE I AM DRIVING AND WITH NO WARNING, THE VEHICLE JUST SHUTS OFF. WHEN THE VEHICLE SHUTS OFF, I DO NOT HAVE POWER BRAKES OR POWER STEERING. AFTER A FEW MINUTES, I CAN TYPICALLY START UP THE VEHICLE AND CONTINUE DRIVING. THIS SITUATION FIRST STARTED LAST OCTOBER. I TOOK THE VEHICLE TO A LOCAL GARAGE AFTER THE THIRD INCIDENT BECAUSE THE CHEVY DEALER WAS BOOKED. THE GARAGE COULD FIND NO PROBLEM. THE VEHICLE CONTINUED TO EXPERIENCE THESE UNPREDICTABLE SHUT OFFS AND I TOOK IT IN TO THE CHEVY DEALER FOR DIAGNOSIS AND REPAIR. THE DEALER KEPT THE TRUCK FOR NEARLY A MONTH AND COULD NOT DUPLICATE THE PROBLEM. THE TRUCK CONTINUED TO SHUT OFF, ON THE HIGHWAY AND IN THE CITY. I TOOK IT TO A DIFFERENT DEALER AND EXPLAINED THE PROBLEM AND SHARED THE RESULTS OF THE DIAGNOSTICS. THE SECOND DEALER ALSO COULD FIND NOTHING WRONG WITH THE TRUCK. A THIRD DEALER HAD THE BENEFIT OF TAKING THE VEHICLE AFTER IT HAD SHUT OFF TWICE WITHIN A 24 HOUR PERIOD--BOTH AT HIGHWAY SPEEDS. THE THIRD DEALER COULD FIND NO SPECIFIC CODES ON THE COMPUTER DIAGNOSTICS THAT COULD EXPLAIN THE PROBLEM AND GAVE ME BACK MY VEHICLE. THIS TRUCK CONTINUES TO SHUT OFF WHILE I AM DRIVING. THIS IS A DANGEROUS SITUATION AS IT HAS SHUT OFF WHILE I AM TOWING A TRAILER, AND WHILE I AM TRAVELING ONTO EXITS. THE SHUT OFFS DO NOT CORRELATE WITH WEATHER, TIME OF DAY, USAGE, TEMPERATURE, OR SPEED. THE LATEST INCIDENT OCCURRED ON 30 MAY AS I APPROACHED A CITY INTERSECTION. THE TRUCK IS PARKED, FOR NOW. *TR

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