NHTSA Complaint #10392890 — 2002 CHEVROLET SUBURBAN 2500 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10392890
Vehicle	2002 CHEVROLET SUBURBAN 2500
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 1, 2011
Date Filed	March 25, 2011
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN K2500. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND SPORADICALLY FAIL TO START. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V521000 (ENGINE AND ENGINE COOLING) FOR THE 2001 MODEL SUBURBAN. THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE THE RECALL WAS NOT FOR HIS MODEL YEAR VEHICLE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 71,000 AND THE FAILURE MILEAGE WAS 68,000.

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