NHTSA Complaint #10414668 — 2002 CHEVROLET SUBURBAN 2500 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10414668
Vehicle	2002 CHEVROLET SUBURBAN 2500
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 28, 2011
Date Filed	July 22, 2011
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE STALLED, FOLLOWED BY THE BATTERY WARNING LIGHT ILLUMINATION. THE FAILURE OCCURRED EIGHT MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO LOCATE A PROBLEM. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING WHICH DETECTED A TROUBLE CODE WITH THE CRANK POSITION SENSOR. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTIFIED THE DEALER CONCERNING THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 09/21/11*LJ THE CONSUMER STATED AFTER WAITING 15-30 SECONDS, THE ENGINE WOULD START IMMEDIATELY AND RUN SMOOTHLY. UPDATED 10/26/11

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