NHTSA Complaint #10456455 — 2002 CHEVROLET SUBURBAN 2500 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10456455
Vehicle	2002 CHEVROLET SUBURBAN 2500
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 18, 2012
Date Filed	April 25, 2012
Mileage	151,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

AFTER SO LONG IGNORING THE SMELL IN MY CAB, I DECIDED TO GET IT CHECKED OUT AT BENNY'S EXHAUST IN BRISTOL, TN, AND FOUND THAT EXHAUST MANIFOLD HEAD BOLTS BROKE OFF ON BOTH SIDES OF ENGINE. 1ST BOLT INITIALLY THEN SECOND BOLT NEXT TO IT BROKE AS WELL. NO WORK HAS BEEN DONE TO MOTOR OR AFTERMARKET PARTS ADDED THAT WOULD AFFECT THIS PART AND CREATE FAILURE. EXHAUST GAS ENTERS THE UNDERHOOD AREA SOMETIME CAN BE SMELLED INSIDE PASSENGER CAB AREA. THE EXHAUST MAKES A BLACK PLUME UP SIDE OF MOTOR ON BOTH SIDES. THIS VEHICLE CAN NOT BE REGISTERED IN ANY STATE THAT HAS EMISSIONS TESTING, BECAUSE IT WILL NOT PASS. I AM FORCED TO REGISTER IT TO NON-TESTING STATES. WHY ISN'T THERE A RECALL ON THIS MATTER. IT APPEARS THAT THIS AFFECTS ALL YEARS. WHAT IS WRONG WITH GM, WHY WON'T THEY TAKE CARE OF THIS MATTER. AFTER SOMEONE SPENDS SEVERAL TENS OF THOUSANDS ON A VEHICLE, WHY ISN'T SAFETY THE STANDARD GM SHOULD MEASURE ITSELF UP TOO. ENGINEERS, ARE YOU MAKING SURE PLANNED OBSOLESCENCE IS BUILT INTO ALL YOUR VEHICLES. I WON'T BUY GM NO MORE AFTER OWNING GM ALL MY LIFE. *TR

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