NHTSA Complaint #10178725 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10178725
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	January 13, 2007
Date Filed	January 15, 2007
Mileage	75,312 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

FORD REPLACED THE LIFTGATE GLASS HINGE ON THIS EXPLORER PER YOUR RECALL NOTICE ON SEPT. 1, 2005. ON JANUARY 13, AS I CLOSED THE LIFTGATE (GENTLY, NOT SLAMMING IT) IT EXPLODED INTO SHARDS OF GLASS THAT WENT ALL OVER THE GARAGE AND CUT MY FACE. GLASS FLEW IN FRONT OF THE CAR. I HAD ONLY CLOSED THE LIFTGATE APPROXIMATELY 2 INCHES FROM ITS FULL OPEN POSITION WHEN THIS OCCURRED. THERE WAS NOTHING TO IMPEDE THE CLOSURE, AND THE LIFTGATE DID NOT STRIKE ANYTHING ON ITS WAY DOWN. *NM

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