NHTSA Complaint #10174883 — 2002 FORD EXPLORER

WHILE DRIVING MY 2002 FORD EXPLORER WITHIN THE CITY, I WAS STOPPED AT A STOP SIGN WHEN I HEARD A POPPING SOUND AND THE CAR'S RIGHT REAR TIRE DEFLATED. I MOVED OUT OF TRAFFIC, CALLED A TOW TRUCK AND IT WAS DISCOVERED THAT THE RIGHT COIL SPRING HAD BROKEN OFF AND PUNCTURED THE REAR TIRE (WHICH BY THE WAY WAS BRAND NEW). IT WAS VERY FORTUNATE THAT I WAS NOT TRAVELING AT A HIGH RATE OF SPEED WHEN THIS OCCURRED. THE FORD DEALER REPLACED THE RIGHT SPRING, BUT SAW NO NEED TO REPLACE THE LEFT. SOUNDS LIKE DEFECTIVE HEAT TREATING TO ME. *NM