NHTSA Complaint #10172696 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10172696
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	November 3, 2006
Date Filed	November 6, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

DT*: THE CONTACT STATED THE BRACKET CONNECTING THE RIGHT STRUT TO THE LIFTGATE ROTATED OUT OF POSITION, CAUSING THE LIFTGATE GLASS TO FALL AND SHATTER. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED. THERE WAS A NHTSA RECALL # 01I010000 WHICH PERTAINED TO THE SIDE AND REAR GLASS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

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