NHTSA Complaint #10163215 — 2002 FORD EXPLORER POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10163215
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	July 18, 2006
Date Filed	July 23, 2006
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

2002 FORD EXPLORER XLT 4WD REAR END TROUBLES, THIRD TIME HAVING WORK DONE ON THE REAR AXLE AND ASSEMBLY, TROUBLED STARTED AT ABOUT 40000 AND NOW AT 72000 MILES. SEALS, BEARINGS, REAR AXLE. HUMMING AND WHINING NOISE FROM REAR END AT BOTH HIGHWAY SPEED AND CITY DRIVING. DEALER QUOTED OVER THE PHONE COULD RUN IN EXCESS OF $2000 FOR PARTS AND LABOR, TOOK IT TO A LOCAL GARAGE SPENT $1032 DOLLARS FOR REPAIRS. REPLACED WITH DEALER ONLY PARTS, NO SAVINGS THERE. FORD CLAIMS NO PROBLEMS WITH REAR END. ALL INDICATIONS IS THE PROBLEM WILL RETURN. I'M NOT CONVINCED THE PROBLEM IS FIXED. *NM

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