NHTSA Complaint #10162830 — 2004 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10162830
Vehicle	2004 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 10, 2006
Date Filed	July 19, 2006
Mileage	34,348 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

AUTO GOES INTO FAIL SAFE MODE WHILE BEING DRIVEN. HAS HAPPENED 5 TIMES SINCE MAR. 10, 2006. I HAVE HAD IT IN THE SHOP ON MAR. 14, APRIL 22, APRIL 27, MAY 25, AND JUNE 12, ALL FOR THE SAME CONCERN. THE ENGINE BOGS DOWN TO 4 CYLINDERS AND LOSES POWER. THE FIRST 3 TIMES IT HAPPENED WHILE DRIVING AT AROUND 35 MPH THE LAST TWO TIMES IT HAS HAPPENED WHILE MERGING INTO TRAFFIC ON THE HIGHWAY COMING OFF A FEEDER ROAD. I'M AM AFRAID I WILL END UP IN A SERIOUS ACCIDENT. I PUT IT IN THE SHOP ON JUNE 12, 2006 AND JUST PICKED IT UP YESTERDAY ON JULY 17,2006. IT WAS IN THE SHOP FOR OVER A MONTH. AS I WAS FEEDING INTO TRAFFIC YESTERDAY EVENING OF JULY 17, THE ENGINE AGAIN DOWNSHIFTED INTO FAIL SAFE MODE CAUSING ME TO BOG DOWN. I HAVE LOST ALL FAITH IN THIS VEHICLE AND DO NOT WANT IT ANYMORE. I HAVE OWNED FORDS FOR THE LAST 35 YEARS AND HAVE NEVER HAD THIS KIND OF PROBLEM BEFORE WITH A FORD. *NM

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