NHTSA Complaint #10354842 — 2004 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10354842
Vehicle	2004 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 21, 2010
Date Filed	September 10, 2010
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER, DIAGNOSED AND STATED THAT THE FAILURE WAS CAUSED BY THE ENGINES TIMING CHAIN. THE VEHICLE WILL BE REPAIRED. THE MANUFACTURER TOOK REPORT 1644590504, BUT DIDN'T OFFER TO ASSIST WITH THE REPAIRS, BECAUSE THE MOTOR WASN'T COVERED BY WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 70,000.

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