NHTSA Complaint #10287251 — 2004 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10287251
Vehicle	2004 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	October 12, 2009
Date Filed	October 13, 2009
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DRIVING MY 2004 FORD EXPLORER WITH THE 4.6L ENGINE ON THE HIGHWAY AT 60 MPH THE VEHICLE BLOW IT REAR DRIVERS SIDE SPARK PLUG. THE ENGINE STARTED SHAKING VIOLENTLY AND THERE WAS A STRONG SMELL OF FUEL IN THE PASSENGER COMPARTMENT. THE ORIGINAL FACTORY INSTALLED PLUGS WERE STILL INSTALLED. THE THREADS IN THE CYLINDER HEADS WERE STRIPED. THE REPAIR WAS THE INSTALLATION OF A HELI-COIL IN TO THE CYLINDER HEAD AT A COST OF $600. *TR

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