NHTSA Complaint #10143969 — 2000 FORD EXPEDITION

ON SEVERAL OCCASIONS MY LIGHTS AND/OR RADIO AND OR WIPERS WOULD GIVE OUT DURING A RAIN STORM. ON THE LAST OCCASION MY CAR'S ELECTRICAL SYSTEM FAILED AND MY CAR TURNED OFF. I COULD NOT RE-START UNTIL NEXT DAY. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT WATER HAD SEEPED IN BETWEEN THE WINDSHIELD AND INTO THE ELECTRICAL CONTROL BOX. THEY WOULD HAVE TO REMOVE THE WINDSHIELD, RE-CAULK IT, REPLACE THE GEM AND FUSE BOXES AND THAT WOULD TAKE CARE OF THE PROBLEM. THIS WAS NOT UNDER WARRANTY BECAUSE THE CAULKING HAD DETERIORATED WITH TIME AS IT NORMALLY WOULD. I'VE HAD CARS FOR 10 TO 15 YEARS AND THE CAULKING ON THE WINDSHIELD HAS NEVER DETERIORATED LIKE THIS. THE SUV IS ONLY 4 YRS OLD ANYWAY. MY PROBLEM WAS COMPOUNDED BY THE FACT THAT THEY BROKE THE WINDSHIELD DURING THIS PROCESS AND I WAS STUCK FOR THAT COST ALSO. TOTAL OF $1,223.67. *JB