NHTSA Complaint #10138727 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10138727
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	October 3, 2005
Date Filed	October 5, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I WAS DRIVING MY 2002 EXPLORER AT A LOW RATE OF SPEED AND THE BACK WINDOW BLEW OUT. JUST SPONTANEOUSLY BLEW UP, SENDING GLASS THROUGHOUT THE VEHICLE. IN APRIL 2005, THE CAR WAS RECALLED FOR A BACK GATE GLASS PROBLEM. THE DEALER SAYS IT WAS FIXED. NOW, SIX MONTHS LATER, THE GLASS JUST BLOWS UP AND CAUSES DAMAGE TO THE BACK GATE. THIS IS ODD AND FRIGHTENING. HAD MY CHILDREN BEEN IN THE THIRD SEAT, THEY WOULD HAVE BEEN SPRAYED WITH GLASS AND INJURED. LUCKILY, I HAD JUST LEFT THEM OFF AT SCHOOL. PLEASE LOOK INTO THIS MATTER FOR US. *JB

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