NHTSA Complaint #10126309 — 2000 FORD EXPEDITION

I NOTICED WHEN EVER I DROVE MY CAR IN THE RAIN WATER WOULD LEAK ON MY RIGHT LEG AND FOOT, MY WIPERS, RADIO AND CLOCK WOULD STOP WORKING AND I HEARD A SIZZLING NOISE IN THE LEFT DASH AREA. I ALSO WAS UNABLE TO USE MY KEYLESS REMOTE, THE ALARM WOULD GO OFF EVERY TIME. I BROUGHT MY 2000 EXPEDITION TO HAYWARD FORD TO HAVE THEM CHECK AND REPAIR THE PROBLEM IN MARCH OF THIS YEAR. THEY COULD NOT FIND ANYTHING LEAKING, OR THE SIZZLING NOISE I HEARD IN THE DASH, HOWEVER THEY DID TELL ME THERE WAS A DAMAGED JUNCTION BOX AND KEPT MY CAR FOR 5 DAYS (THEY WERE WAITING FOR THE PARTS TO COME), WELL AFTER 5 DAYS OF HAVING A RENTAL THAT ALSO COST ME MONEY, I WENT AND PICKED UP MY EXPEDITION. IT MADE NO SENSE TO ME TO HAVE THE JUNCTION BOX REPLACED SINCE THEY COULD NOT FIND WHERE THE LEAKING PROBLEM WAS. ON JUNE 8, 2005 I BROUGHT MY EXPEDITION INTO ANOTHER FORD DEALER (THE FORD STORE SAN LEANDRO) HOPING THEY COULD FIND THE PROBLEM. WELL THEY FOUND THE PROBLEM, THEY SAID THE WINDSHIELD WAS LEAKING AND HAD CAUSED DAMAGE TO THE CENTRAL JUNCTION BOX AND GEM MODULE. THIS WAS ALSO WHY I WAS UNABLE TO USE MY KEYLESS REMOTE. I WAS ALSO INFORMED THAT THESE REPAIRS WERE NOT COVERED BY ESP WARRANTY. I WAS TOLD THAT THIS WAS A CIRCUMSTANTIAL ISSUE. THEY ALSO HAD TO REPLACE THE WINDSHIELD BECAUSE WHEN THEY REMOVED IT, IT BROKE. SO $1,327.78 AND EIGHT DAYS LATER MY EXPEDITION WAS REPAIRED. BUT WHEN THEY REPLACED THE WINDSHIELD, THEY SCRATCHED MY DASH BOARD IN TWO PLACES. HAVING READ AN ARTICLE ON CNN.COM, "FEDS PROBE FORD SUV WATER-LEAK REPORTS", I WOULD LIKE TO HAVE MY COSTS RE-IMBURSED,AS THIS SHOULD BE A RECALL ITEM.