NHTSA Complaint #10126216 — 2000 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10126216
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	March 1, 2005
Date Filed	June 22, 2005
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

DT: CONSUMER HAD TO HAVE LEFT UPPER BALL JOINTS REPLACED AND PAID OUT OF POCKET. THEN, A RECALL NOTICE AS ISSUED FOR THE LEFT AND RIGHT UPPER BALL JOINTS. DEALER REIMBURSED CONSUMER FOR THE UPPER BALL JOINTS BUT NOT FOR THE WHEEL ALIGNMENT. AFTER GETTING THE RECALL HAD TO TAKE IT IN TO HAVE THE RIGHT SIDE FIXED. REPLACED THE PARTS, BUT DID NOT DO THE ALIGNMENT WHICH WAS INCLUDED IN THE RECALL. FILED A COMPLAINT PREVIOUSLY ON MAR 22, 2005 AND STILL HASN'T HEARD ANYTHING. ODI 10114468. *AK

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