NHTSA Complaint #10105820 — 2002 FORD EXPLORER POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10105820
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	January 5, 2005
Date Filed	January 5, 2005
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

MULTIPLE WHEEL BEARING FAILURE ON 2002 FORD EXPLORER 4X4, 42,000 MILES. LOUD NOISE PROMPTED ACTION BEFORE COMPLETE FAILURE. COMPLETE FAILURE MAY HAVE RESULTED IN WHEEL LOCK-UP AND POSSIBLE CRASH. DESPITE COMPLAINT AND RESQUEST FOR THE REPAIR TO BE COVERED GIVEN LIMITED MILEAGE, NO ASSISTANCE FROM FORD MOTOR COMPANY. DEALER DID REPLACE ONE UNIT AT NO CHARGE. FORD PROVIDED NO ASSISTANCE. PERSONAL KNOWLEDGE OF ANOTHER OWNER WITH SIMILAR PROBLEM, HAD TO REPLACE ALL FOUR WHEEL BEARINGS. THIS IS CERTAIN TO BECOME A MAJOR SAFETY PROBLEM AS THESE CARS AGE IF FORD IS NOT HELD RESPONSIBLE FOR THE DEFECT AND FORCED TO TAKE PREIMPTIVE ACTION TO SAVE LIVES.*AK

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