NHTSA Complaint #10078951 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10078951
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	June 26, 2004
Date Filed	June 28, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I OPENED ONLY THE WINDOW PORTION OF MY BACK HATCH AND NOTICED THAT ONE OF THE HYDRAULIC ARMS WAS NO LONGER ATTACHED TO THE GLASS SO I BEGAN LOWERING IT AND THE GLASS SHATTERED IN MY HANDS. CONSEQUENT REPAIRS ARE GOING TO COST OVER $700 BEING AS IT IS OUT OF WARRANTY THOUGH JUST OVER 2 YEARS OLD. *AK PE04045.PCO

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