NHTSA Complaint #10058452 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10058452
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	February 13, 2004
Date Filed	February 19, 2004
Mileage	42,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

I HAVE A FORD EXPLORER 2002 XLS. WHILE OPENING MY REAR WINDOW DOOR THE LEFT HINGE (LATCH) BROKE AND THE WINDOW EXPLODED THROWING GLASS EVERYWHERE INCLUDING PASENGERS INSIDE THE VEHICLE. I WENT TO THE VENDOR AND WAS TOLD THAT THIS WAS NOT ANYMORE RESPONSABILITY OF THE MANUFACTURER SINCE THE WARRANTY WAS EXPIRED. I COMPLAINT WAS FILED WITH THE POLICE DEPARTMENT SINCE IN THE INCIDENT THERE WHERE PEOPLE INVOLVED AND HAPPENED IN MY WORKPLACE PARKING LOT. PE04045_PCO

Related Complaints for the 2002 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Complaints

#10822417 — January 26, 2016 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT ONE OF THE HINGES ON THE LIFTGATE WINDOW WAS RUSTE...

#10787789 — November 2, 2015 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. UPON OPENING AND CLOSING THE REAR HATCH, THE ROD ON THE DRIVER SIDE FRACTU...

#10652331 — November 4, 2014 — THERE WAS A RECALL FOR FAULTY HINGES YEARS BACK, FORD REPLACED. I NOTICED FAULTY HINGE WHEN WAXING VEHICLE, HINGE ...

#10638874 — September 25, 2014 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED ACCORDING TO NHT...

#10534917 — August 12, 2013 — THE HINGES ON THE BACK HATCH ARE BREAKING. I HAVE CONTACTED FORD ON SEVERAL OCCASIONS AND THEY STATE THIS WAS ALREADY...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — STRUCTURE:BODY — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...