NHTSA Complaint #10057830 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10057830
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	January 25, 2004
Date Filed	February 10, 2004
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

THE CONSUMER LEANED OVER INTO THE REAR COMPARTMENT OF THE VEHICLE WHEN THE REAR WINDOW HINGE BROKE AND FELL ON TOP OF THE CONSUMER'S HEAD. THE HINGE WAS REPLACED, BUT IN THE PROCESS, THE "FLIP OPEN" REAR WINDOW SHATTERED, SUBSEQUENTLY THE ENTIRE REAR WINDOW ALONG WITH THE LEFT AND RIGHT HINGES WERE REPLACED. (PRIOR TO THE INCIDENT, THE CONSUMER NOTICED THAT THE REAR WINDOW WOULD OPEN WITHOUT ONE OPENING THE ENTIRE REAR DOOR TO GAIN ACCESS TO THE BACK OF THE VEHICLE) *AK *SC PE04045_PCO

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