NHTSA Complaint #10043818 — 2000 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10043818
Vehicle 2000 DODGE DURANGO
Component SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

I OWN A 2000 DODGE DURANGO WITH 50,000 MILES ON IT. (BOUGHT BRAND NEW). IN AUGUST I TOOK IT IN FOR SERVICE TO MY DEALERSHIP, AND TOLD THEM ABOUT A NOISE IN THE FRONT END. THEY CHECKED IT OUT, AND TOLD ME I NEED UPPER AND LOWER BALL JOINTS, AT THE COST OF $1500.00. I HAVE NOT YET HAD THEM REPLACED. I FEEL THAT THERE IS A MAJOR PROBLEM WITH DODGE'S BALL JOINTS, FROM THE RECENT TV REPORTS. I THINK THE FACTORY SHOULD RECALL THESE VEHICLES AND FIX WHAT IS NEEDED. I HAVE A STATEMENT FROM THE DEALERSHIP STATING THAT THESE BALL JOINTS NEED REPLACING, IF YOU NEED A COPY OF THAT, I WILL BE GLAD TO MAIL YOU ONE. THANKS, JOAN YUENGER. *AK

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