NHTSA Complaint #10040319 — 2002 FORD EXPLORER AIR BAGS:SIDE/WINDOW

Complaint Details

ODI Number	10040319
Vehicle	2002 FORD EXPLORER
Component	AIR BAGS:SIDE/WINDOW
Date of Incident	September 1, 2003
Date Filed	September 22, 2003
Mileage	15,500 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

CONSUMER CALLED COMPLAINING ABOUT SIDE AIR BAG PROBLEMS. WHILE DRIVING THE THE DRIVERS AND PASSENGER SIDE IMPACT AIR BAGS DEPLOYED WITHOUT ANY TYPE OF IMPACT ON THE ROAD. MANUFACTURER WAS CONTACTED AND REPLACED THE AIR BAGS UNDER THE VEHICLE'S WARRANTY.*AK NEITHER THE DEALER NOR THE MANUFACTURER EXPLAINED THE CAUSE OF THE THE FAILURE . *TS *NLM

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