NHTSA Complaint #10039182 — 2000 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10039182
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	September 18, 2003
Date Filed	September 19, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TODAY HAD TO HAVE NEW FRONT UPPER BALL JOINTS, PART#K7242CQ, APPLIED TO MY 2000 DODGE DURANGO. I WAS TOLD THAT THERE WAS AT LEAST 1400 BALL JOINTS ON BACK ORDER NATION WIDE AND THEY DID NOT KNOW WHEN THEY WOULD BE ABLE TO GET ANY IN. THANKS TO THE HARD WORK OF HUB TIRE IN ST. JOHNS MICHIGAN THEY FOUND TWO BALL JOINTS AT A CARQUEST STORE IN ST. JOHNS THAT WOULD FIT MY DURANGO, WE GOT LUCKY. THEY GOT THESE AND GOT THEM INSTALLED. MY DURANGO ONLY HAS 57,000 MILES ON IT AND THE RIGHT SIDE BALL JOINT WAS SO BAD THAT THEY WOULD NOT LET ME DRIVE IT HOME AS IT WAS THAT UNSAFE. WITH THERE BEING OVER 1400 BALL JOINTS ON A NATION WIDE BACK ORDER I THINK THERE IS A REAL BAD PROBLEM WITH THE BALL JOINTS AND THIS SERIOUS MATTER NEEDS TO BE LOOKED INTO. IF SOMEONE'S BALL JOINTS DO BREAK GOING DOWN THE ROAD THIS COULD CASE A SERIOUS IF NOT FATAL ACCIDENT. THANK YOU. *JB

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