NHTSA Complaint #10037117 — 2000 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10037117
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	September 2, 2003
Date Filed	September 3, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KS

Consumer Description

I OWN A 2000 DODGE DURANGO. I RECENTLY TOOK IT INTO MY MECHANICS TO HAVE THE BRAKES WORKED ON. MY MECHANIC THEN CALLED ME AND INFORMED THAT THE FRONT LEFT UPPER BALL JOINT WAS SEVERELY WORN AND NEEDED REPLACED AND THAT THE VEHICLE WAS VERY UNSAFE TO BE DRIVING. HE THEN EXPLAINED TO ME HE HAD SEEN AN ARTICLE REGARDING DODGE DURANGOS IN THE NEWS AND SHOWED ME THE ARTICLE WHEN I PICKED THE VEHICLE UP. LUCKILY THIS WAS DISCOVERED BEFORE I LOST CONTROL OF MY VEHICLE AND MY FAMILY OR I WERE INJURED. I GOT THE BALL JOINT REPAIRED BUT WHEN I READ THE NEWSPAPER THAT DODGE DURANGO WERE BEING INVESTIGATED FOR THIS I FELT FOR THE SAFEY OF OTHER DURANGO DRIVERS I NEEDED TO REPORT IT. MY MECHANIC IS DOUG ANDERSON OF ANDERSON'S AUTOMOTIVE 785-325-2609. THANK YOU. *AK

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