NHTSA Complaint #10003474 — 2002 VOLKSWAGEN JETTA ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10003474
Vehicle	2002 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	January 10, 2003
Date Filed	January 27, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE COILS IN THE 2002 VW JETTA 1.8T ENGINE ARE FAILING. WHEN THEY FAIL, THIS CREATES A SAFTEY ISSUSE WITH THE CAR STALLING. THIS HAPPENS UNEXPECTLY WITHOUT WARNING, AND COULD HAPPEN WHILE TRAVELING IN A HIGH SPEED LANE. OVER A HALF MILLION CARS ARE AFFECTED BY THIS POORLY DESIGNED PART. AN INDEPTH REPORT APPEARED IN THE BOSTON SUNDAY GLOBE AUTOMOTIVE SECTION (1-26-03) DESCRIBING THE PROBLEM WE HAVE BEEN EXPERIENCING. VW CHOSES ONLY TO FIX FAILED COMPONENTS, NOT THE ONES THAT HAVE NOT FAILED. THERE ARE FOUR COILS ON THIS ENGINE, AND THE CONSUMER HAS FOUR CHANCES OF BEING IN A ACCIDENT WHEN THE PART FAILS. VW SHOULD REPLACE ALL FOUR PARTS OF THIS KNOWN PROBLEM, AND NOT WAIT FOR THE ACCIDENTS TO HAPPEN.

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