2016 WESTERN STAR 4700 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
7
Recalls
29
Service Bulletins
0
Investigations
Overview of the 2016 WESTERN STAR 4700
The 2016 WESTERN STAR 4700 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with TIRES, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. 29 technical service bulletins have been issued by Daimler Trucks North America LLC for this model year.
Recalls for the 2016 WESTERN STAR 4700
NHTSA has recorded 10 recalls for the 2016 WESTERN STAR 4700, potentially affecting up to 902,732 vehicles.
Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 17V588000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 32 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2018 Western Star 4700 trucks. The battery cable may contact the all wheel drive axle yoke.
Consequence: Battery cable contact with the axle yoke may cause the cable to chafe and short, increasing the risk of a fire.
Remedy: DTNA will notify owners, and dealers will inspect the battery cables, repairing them as needed, free of charge. The recall began on November 16, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-746.
View full details →Recall 16V634000 — POWER TRAIN:AXLE HUBS
| 156 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that...
Consequence: If a wheel separates from the axle, there would be an increased risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
View full details →Recall 15V617000 — POWER TRAIN:MANUAL TRANSMISSION
| 14 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015-2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and Western Star 4700 trucks manufactured January 4, 2015, to April 24, 2015, and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may...
Consequence: Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on November 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-693.
View full details →Recall 15V620000 — ELECTRICAL SYSTEM:IGNITION:MODULE
| 273 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and 122SD, Western Star 4700 and 4900, Thomas Built Buses Saf-T-Liner C2, and Freightliner MT55 vehicles manufactured August 7, 2015, to August 26, 2015. The affected vehicles are equipped with certain Cummins ISB6.7, ISL9, ISX12 or ISX15 engines whose engine control...
Consequence: An engine that stalls without warning increases the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the ECM free of charge. The recall began on October 22, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-690.
View full details →Recall 15V620000 — ENGINE AND ENGINE COOLING:ENGINE
| 273 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and 122SD, Western Star 4700 and 4900, Thomas Built Buses Saf-T-Liner C2, and Freightliner MT55 vehicles manufactured August 7, 2015, to August 26, 2015. The affected vehicles are equipped with certain Cummins ISB6.7, ISL9, ISX12 or ISX15 engines whose engine control...
Consequence: An engine that stalls without warning increases the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the ECM free of charge. The recall began on October 22, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-690.
View full details →Owner Complaints for the 2016 WESTERN STAR 4700
No complaints have been filed with NHTSA for the 2016 WESTERN STAR 4700.
Safety Rating for the 2016 WESTERN STAR 4700
NHTSA has not yet tested the 2016 WESTERN STAR 4700 in its New Car Assessment Program.
Technical Service Bulletins for the 2016 WESTERN STAR 4700
Daimler Trucks North America LLC has issued 29 technical service bulletins (TSBs) for the 2016 WESTERN STAR 4700. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20TS-05 — ENGINE AND ENGINE COOLING
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box...
SBW00-004 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Bulletin explaining Western Star's courtesy engineering policy.
19TL-14 — POWER TRAIN
Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor. These new axles require a new tool to compress the Driver Controlled Differential Lock (DCDL) spring. To remove and install the DCDL spring, the tool DSN0FDA17001 is needed.
CALWS32-001 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Advisory Letter on Transverse Track Rod Tower Bracket
DOC-1033463 — POWER TRAIN
SS 1033463 - WST 4700 Transmission Oil Cooler Lines Routing Improvements
aeo18M1 — ENGINE AND ENGINE COOLING
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
DOC-1033215 — VISIBILITY:WINDSHIELD
DOC-1033215 Windshield Aesthetic Inside Trim not Secured Correctly or Loose
DOC-1033220 — EXTERIOR LIGHTING:HEADLIGHTS
DOC-1033220 WST 4700 Headlight Bezel Chrome Wrinkling
sbw54065 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Gauge
0701-17 — ELECTRICAL SYSTEM
SPN 168 (CPC3) (GHG17)
Showing 10 of 29 technical service bulletins.
NHTSA Investigations for the 2016 WESTERN STAR 4700
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4700
- 2011 WESTERN STAR 4700 — 0 complaints
- 2012 WESTERN STAR 4700 — 0 complaints
- 2013 WESTERN STAR 4700 — 0 complaints
- 2014 WESTERN STAR 4700 — 0 complaints
- 2015 WESTERN STAR 4700 — 0 complaints
- 2016 WESTERN STAR 4700 (current)
- 2017 WESTERN STAR 4700 — 1 complaint
- 2018 WESTERN STAR 4700 — 1 complaint
- 2019 WESTERN STAR 4700 — 0 complaints
- 2020 WESTERN STAR 4700 — 6 complaints
- 2021 WESTERN STAR 4700 — 1 complaint
Other WESTERN STAR Models
- WESTERN STAR 4900 — 26 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints