2012 WESTERN STAR 4700 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
4
Recalls
16
Service Bulletins
0
Investigations
Overview of the 2012 WESTERN STAR 4700
The 2012 WESTERN STAR 4700 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:BRAKE LIGHTS, EQUIPMENT. 16 technical service bulletins have been issued by DAIMLER TRUCKS NORTH AMERICA for this model year.
Recalls for the 2012 WESTERN STAR 4700
NHTSA has recorded 5 recalls for the 2012 WESTERN STAR 4700, potentially affecting up to 1,006,470 vehicles.
Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 12V405000 — EQUIPMENT
| 1,663 vehicles affected
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also...
Consequence: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
View full details →Recall 12V074000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 103,437 vehicles affected
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE...
Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
View full details →Owner Complaints for the 2012 WESTERN STAR 4700
No complaints have been filed with NHTSA for the 2012 WESTERN STAR 4700.
Safety Rating for the 2012 WESTERN STAR 4700
NHTSA has not yet tested the 2012 WESTERN STAR 4700 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 WESTERN STAR 4700
DAIMLER TRUCKS NORTH AMERICA has issued 16 technical service bulletins (TSBs) for the 2012 WESTERN STAR 4700. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WSTCAE180-2020 — EQUIPMENT
Portland Truck Plant Paint Changes
20CSA-15 — EQUIPMENT
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
WSTCAE177-2020 — EQUIPMENT
Meritor Transfer Case Updates
26-03 — POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
AEO15M1 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
AEO15M1 GHG14 DD PLATFORM SOFTWARE REPROGRAMMING FOR AUTO ELEVATE
308-15 — ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
308-15 Symptom Diagnostics - Oil Present at the Turbocharger Compressor
305-15 — ELECTRICAL SYSTEM
305-15 EPA10 Diesel Oxidation Catalyst Inlet Pressure Sensor
20-21 — ENGINE
20-21 - Fan Shroud Fastener Retrofit, 4700 with DD13 Engine
14TS13 — FUEL SYSTEM, GASOLINE
14TS13Rev EPA10/GHG14 Diesel Exhaust Fluid (DEF) in Fuel System/Diesel Fuel in DEF System Contamination
13TS30 — ENGINE AND ENGINE COOLING
GHG14 DD Engine EGR System Fault Codes
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 2012 WESTERN STAR 4700
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4700
- 2007 WESTERN STAR 4700 — 0 complaints
- 2008 WESTERN STAR 4700 — 0 complaints
- 2009 WESTERN STAR 4700 — 0 complaints
- 2010 WESTERN STAR 4700 — 0 complaints
- 2011 WESTERN STAR 4700 — 0 complaints
- 2012 WESTERN STAR 4700 (current)
- 2013 WESTERN STAR 4700 — 0 complaints
- 2014 WESTERN STAR 4700 — 0 complaints
- 2015 WESTERN STAR 4700 — 0 complaints
- 2016 WESTERN STAR 4700 — 0 complaints
- 2017 WESTERN STAR 4700 — 1 complaint
Other WESTERN STAR Models
- WESTERN STAR 4900 — 26 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints