2023 VOLVO XC90 — Problems, Recalls & Safety Data

While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with the car running. I have an appointment next week at the dealer, however, most correspondence with Volvo has been by phone during the time it occurred. Both key fobs are not recognized by the vehicle unless specifically placed in a vertical direction in the cup holder. While driving, I receive messages that the key is not detected (although, I understand the car should NOT shut off while running after started and this has NOT occurred thankfully.). I will provide further documentation once available but want to report in case others experience this issue.

While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with the car running. I have an appointment next week at the dealer, however, most correspondence with Volvo has been by phone during the time it occurred. Both key fobs are not recognized by the vehicle unless specifically placed in a vertical direction in the cup holder. While driving, I receive messages that the key is not detected (although, I understand the car should NOT shut off while running after started and this has NOT occurred thankfully.). I will provide further documentation once available but want to report in case others experience this issue.

On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was locked in the vehicle’s charging port and could not be removed. I contacted Volvo customer service, who instructed me to try several troubleshooting steps, including locking and unlocking the vehicle multiple times with the key fob and resetting the infotainment system. These steps did not resolve the issue. Because the charging plug remained locked, I was unable to use my vehicle and had to borrow a neighbor’s car, causing me to arrive late to a scheduled appointment. While away from home, I contacted my Volvo dealer, whose service representative advised me to use force to remove the plug, stating it would likely break the internal clip in the charging port. When I returned home several hours later and unlocked the vehicle, the charging plug released normally without any physical intervention. This suggests a software or electronic malfunction rather than a mechanical obstruction. The incident temporarily immobilized the vehicle and could pose a safety or reliability concern if it occurs in other situations. Furthermore, we have been experiencing intermittent issues with the infotainment system, including the backup cameras not coming on, random radio stations playing and complete blackout of the screen and/or flickering. The last software update was completed on Aug 15, 2025.

On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was locked in the vehicle’s charging port and could not be removed. I contacted Volvo customer service, who instructed me to try several troubleshooting steps, including locking and unlocking the vehicle multiple times with the key fob and resetting the infotainment system. These steps did not resolve the issue. Because the charging plug remained locked, I was unable to use my vehicle and had to borrow a neighbor’s car, causing me to arrive late to a scheduled appointment. While away from home, I contacted my Volvo dealer, whose service representative advised me to use force to remove the plug, stating it would likely break the internal clip in the charging port. When I returned home several hours later and unlocked the vehicle, the charging plug released normally without any physical intervention. This suggests a software or electronic malfunction rather than a mechanical obstruction. The incident temporarily immobilized the vehicle and could pose a safety or reliability concern if it occurs in other situations. Furthermore, we have been experiencing intermittent issues with the infotainment system, including the backup cameras not coming on, random radio stations playing and complete blackout of the screen and/or flickering. The last software update was completed on Aug 15, 2025.

I was driving on the internstate and my blind spot indicator came on and stayed on even though there were no cars in my blind spot. I needed to change lanes and tried to despite the blind spot indicator being on and the automatic collision avoidance system put me back into the lane I was in. I had to fight the vehicle to get over to be able to exit the interstate.