2016 VOLVO XC60 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

45

Owner Complaints

4 Crashes 1 Fire

3

Recalls

ACTIVE RECALL

24

Service Bulletins

0

Investigations

Overview of the 2016 VOLVO XC60

The 2016 VOLVO XC60 has received a total of 45 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT. 24 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Engine (15 complaints), Unknown Or Other (8 complaints), and Seat Belts (6 complaints).

Recalls for the 2016 VOLVO XC60

NHTSA has recorded 5 recalls for the 2016 VOLVO XC60, potentially affecting up to 1,006,662 vehicles.

Recall 20V378000 — SEAT BELTS:FRONT

| 308,260 vehicles affected

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

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Recall 20V378000 — SEAT BELTS:FRONT

| 308,260 vehicles affected

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

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Recall 20V378000 — SEAT BELTS:FRONT

| 308,260 vehicles affected

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

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Recall 16V798000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 74,027 vehicles affected

Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such,...

Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number...

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Recall 15V555000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

| 7,855 vehicles affected

Defect: Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.

Consequence: If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.

Remedy: Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com....

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Owner Complaints for the 2016 VOLVO XC60

45 complaints have been filed with NHTSA for the 2016 VOLVO XC60. Below is a breakdown by vehicle component.

Most Recent Complaints

#11706759 | ENGINE | | N/A miles
Oil consumption has become a major issue and I am putting oil in every 1000 miles! I bought the vehicle certified pre owned in October 2023 and the oil light was consistently coming on early. However, it has since gotten much worse and is constantly burning through oil.
#11695533 | ELECTRICAL SYSTEM | | N/A miles
appears to be significant electrical issue or internal computer issue causing a safety issue
#11695533 | UNKNOWN OR OTHER | | N/A miles
appears to be significant electrical issue or internal computer issue causing a safety issue
#11695319 | ENGINE | | N/A miles
The component that failed was the oil consumption. I noticed it seemed to be using more oil than should be normal. It didn't seem to do it overnight. It seemed gradual, but over a short period of time, bc I haven't had the car that long. It wasn't super alarming but I was keeping an eye on it and would add more in here and there, as I like to keep it full. One morning, driving my son to school, I started hearing an odd sound, I don't know how to describe it, wasn't loud but different. I tried to turn around bc was on a main road, and when I did, I heard a loud bang and pop and I had to pull over to a safe spot bc on a main highway. I hv not driven since getting brought to my home. 06
#11685225 | ELECTRICAL SYSTEM | | N/A miles
Volvo xc60 sunroof drains clog and leak. Sunroof maintenance is not mentioned in owner's manual, and dealer does not clear drains during regular service unless specifically asked to. Leak causes damage to electronic systems including airbag system. While any sunroof has the potential to leak, this leak is caused by a design failure - their design makes it easier for debris to ingress into the tracks and clog them. Cost to fix issue and replace sunroof is over $5000. This is a known problem with numerous forums and videos on the internet describing and promoting 'fixes' for, but in reality, Volvo needs to provide a real solution.

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Safety Rating for the 2016 VOLVO XC60

The 2016 VOLVO XC60 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 VOLVO XC60

Volvo Car USA, LLC has issued 24 technical service bulletins (TSBs) for the 2016 VOLVO XC60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

36771.1.3 — UNKNOWN OR OTHER

This is a Technical Journal: SiriusXM not Available. Perform an update of the RDAR (Sirius Tuner Module) by downloading an RDAR upgrade with VIDA.

P10186 — COMMUNICATION:MANUFACTURER TELEMATICS

Extended Warranty P10186: VEP4 Oil Consumption Replace

P10186 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Extended Warranty P10186: VEP4 Oil Consumption Replace

KC-99 — EXTERIOR LIGHTING

Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure

TJ31216.5.0-2019 — ENGINE AND ENGINE COOLING

VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE :...

SMB00-321-2018-1 — EQUIPMENT

Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013- Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.

TJ33633-1-2-2018 — ELECTRICAL SYSTEM:SOFTWARE

This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message. In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.

TJ29818 — LANE DEPARTURE

If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.

S29842 — ELECTRICAL SYSTEM

This is a quality bulletin. Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year 2015 ? 2016 XC60, S60, V60, S80, V70XC & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal...

TJ33057 — ELECTRICAL SYSTEM

This is a Technical Journal: Configuration Test Software

Showing 10 of 24 technical service bulletins.

NHTSA Investigations for the 2016 VOLVO XC60

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO XC60

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Other VOLVO Models

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