2018 VOLVO XC60 — Problems, Recalls & Safety Data
N/A
Safety Rating
53
Owner Complaints
5
Recalls
64
Service Bulletins
0
Investigations
Overview of the 2018 VOLVO XC60
The 2018 VOLVO XC60 has received a total of 53 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with SEATS:CRITICAL FASTENERS, VISIBILITY/WIPER, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES. 64 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Electrical System (11 complaints), Service Brakes (7 complaints), and Unknown Or Other (4 complaints).
Recalls for the 2018 VOLVO XC60
NHTSA has recorded 6 recalls for the 2018 VOLVO XC60, potentially affecting up to 240,290 vehicles.
Recall 25V818000 — SEATS:CRITICAL FASTENERS
| 3 vehicles affected
Defect: Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.
Consequence: A seat with loose bolts may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will tighten the front seat bolts, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10345. Vehicle Identification Numbers (VINs) involved in this...
View full details →Recall 20V503000 — VISIBILITY/WIPER
| 87,226 vehicles affected
Defect: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number...
View full details →Recall 20V503000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 87,226 vehicles affected
Defect: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number...
View full details →Recall 19V046000 — STRUCTURE:BODY:TAILGATE
| 45,990 vehicles affected
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Consequence: If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Remedy: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
View full details →Recall 19V220000 — SEATS
| 2,297 vehicles affected
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Consequence: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for...
View full details →Recall 18V800000 — ELECTRICAL SYSTEM:SOFTWARE
| 17,548 vehicles affected
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel...
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
View full details →Owner Complaints for the 2018 VOLVO XC60
53 complaints have been filed with NHTSA for the 2018 VOLVO XC60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 11 | 2 | 0 | 3 | 0 |
| Service Brakes | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 1 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 1 | 0 | 2 | 0 |
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 2 | 0 | 2 | 0 |
| Steering | 2 | 1 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontal | 1 | 1 | 0 | 2 | 0 |
| Air Bagssensoroccupant Classification | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Lane Keep Automatic Steering | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Water leaking from the windshield seal (possibly the moonroof) gets into electronics under the dash and causes the transmission to stop working properly and also causes the engine to just stop completely. It happened 4 years ago and Volvo replaced a module but it happened again a week ago.
Water leaking from the windshield seal (possibly the moonroof) gets into electronics under the dash and causes the transmission to stop working properly and also causes the engine to just stop completely. It happened 4 years ago and Volvo replaced a module but it happened again a week ago.
The dashboard lights go out for no reason. It is really dangerous at night when you have no speed showing and can't use the GPS system when navigating at night. This has been going on now for 2 years and still no fix. Last time in the shop for issue and Volvo service said no issues showing. Used a 2025 loaner while they worked on my car and the new car had the same issue so and ongoing issue that is not being addressed by Volvo.
My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.
My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.
Safety Rating for the 2018 VOLVO XC60
NHTSA has not yet tested the 2018 VOLVO XC60 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 VOLVO XC60
Volvo Car USA, LLC has issued 64 technical service bulletins (TSBs) for the 2018 VOLVO XC60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TJ 34498 — UNKNOWN OR OTHER
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
TJ3655550 — SUSPENSION
Creaking noise from right engine pad
TJ3656310 — SUSPENSION
Creaking noise from right engine pad
TJ36563 — ENGINE AND ENGINE COOLING
Creaking noise from right engine pad
QB3028A10161 — ELECTRICAL SYSTEM
Product, Safety and Compliance.
TJ 3622420 — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
No bass from sound system.
PB30-A10161 — ELECTRICAL SYSTEM
The corrective action is to update the VCM software.
SMB00027 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emission Warranty Update.
TJ 35978 1 0 — EQUIPMENT:ELECTRICAL
New Software Products (SP) have been developed to convert a Care Key to a standard key.
TJ32892.2.0-2019 — LANE DEPARTURE: SENSING SYSTEM: CAMERA
This is a Technical Journal: PAC 360 side camera, intermittent no image
Showing 10 of 64 technical service bulletins.
NHTSA Investigations for the 2018 VOLVO XC60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO XC60
- 2013 VOLVO XC60 — 79 complaints
- 2014 VOLVO XC60 — 25 complaints
- 2015 VOLVO XC60 — 67 complaints
- 2016 VOLVO XC60 — 45 complaints
- 2017 VOLVO XC60 — 21 complaints
- 2018 VOLVO XC60 (current)
- 2019 VOLVO XC60 — 61 complaints
- 2020 VOLVO XC60 — 24 complaints
- 2021 VOLVO XC60 — 67 complaints
- 2022 VOLVO XC60 — 101 complaints
- 2023 VOLVO XC60 — 65 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S60 — 1,655 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints
- VOLVO V70XC — 521 total complaints