2012 VOLVO XC60 — Problems, Recalls & Safety Data
5/5
Safety Rating
56
Owner Complaints
3
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2012 VOLVO XC60
The 2012 VOLVO XC60 has received a total of 56 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT. 7 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Visibilitywiper (19 complaints), Unknown Or Other (9 complaints), and Structurebody (4 complaints).
Recalls for the 2012 VOLVO XC60
NHTSA has recorded 5 recalls for the 2012 VOLVO XC60, potentially affecting up to 960,074 vehicles.
Recall 20V378000 — SEAT BELTS:FRONT
| 308,260 vehicles affected
Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
View full details →Recall 20V378000 — SEAT BELTS:FRONT
| 308,260 vehicles affected
Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
View full details →Recall 20V378000 — SEAT BELTS:FRONT
| 308,260 vehicles affected
Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
View full details →Recall 12V101000 — STRUCTURE:BODY
| 2,742 vehicles affected
Defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 AND XC60 PASSENGER VEHICLES. AN INCORRECT MIXTURE OF UNDERBODY COATING AND OVER-APPLICATION CAN RESULT IN RIGID, ICICLE-LIKE AREAS HANGING FROM VEHICLES UNDERCARRIAGE.
Consequence: IF THIS CONDITION EXISTS, THE UNDERBODY COATING MAY PENETRATE THE FUELS LINES AND CAUSE FUEL LEAKAGE, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE VEHICLE UNDERCARRIAGE, AND IF EXCESSIVE UNDERBODY COATING IS FOUND IN THE FUEL LINE AREA, IT WILL BE REMOVED. IF THE INSPECTION REVEALS THAT THE FUEL LINES ARE DAMAGED, THEY WILL BE REPLACED. THE SAFETY RECALL BEGAN...
View full details →Recall 12V075000 — ELECTRICAL SYSTEM:WIRING
| 32,552 vehicles affected
Defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60, XC60, S80 AND XC70 VEHICLES MANUFACTURED FROM MAY 16, 2011, THROUGH OCTOBER 6, 2011. IN THESE VEHICLES, THE WIRE HARNESS UNDER THE FRONT SEATS MAY HAVE NOT BEEN ATTACHED PROPERLY TO THE SEAT FRAME. AS A RESULT, WHEN THE SEATS ARE MOVED TO ADJUST THE SEATING POSITION, THE WIRE HARNESS MAY GET...
Consequence: IN THE EVENT OF CRASH, THE FRONT AND/OR SIDE IMPACT AIR BAGS MAY DEPLOY IMPROPERLY OR NOT AT ALL, INCREASING THE RISK OF INJURY. ALSO, THE LAP BELT PRETENSIONER MAY NOT DEPLOY.
Remedy: VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, SECURE THE SEAT WIRE HARNESS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
View full details →Owner Complaints for the 2012 VOLVO XC60
56 complaints have been filed with NHTSA for the 2012 VOLVO XC60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Visibilitywiper | 19 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 9 | 1 | 0 | 0 | 0 |
| Structurebody | 4 | 1 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 1 | 0 |
| Air Bags | 2 | 1 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemsoftware | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 1 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Four tires purchased June 2022. As of July 2025 with 17,500 miles on the tires there is ozone/weather cracking on the entire tire and the sidewall near the rim is failing with the cord visible on one tire.
The contact owns a 2012 Volvo XC60. The contact stated that while it was raining, water seeped through the driver's side front windshield and onto the steering wheel. The contact placed a towel on top of the steering wheel to prevent water from damaging the electrical system. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,174.
The windshield leaks constantly. I'm worried about the windshield blowing out or electrical components being damaged. This seems to be a constant complaint according to internet search. Why hasn't this been addressed as a safety issue and a recall ordered?
During rain, water is leaking inside the car from the driver’s side windshield while I’m driving, obstructing my vision.
It was explained to me that since the Back rear seat in the Volvo XC60 seatbelt had a fault that it alerted the SRS airbag system. In event of a crash the airbags in my car would not deploy and that the only remedy was to replace the entire seatbelt in the Volvo. To prove this point I took my car in to a Volvo dealership and the technicians offered the fix as the only way my cars airbags would work if i got it fixed.
Safety Rating for the 2012 VOLVO XC60
The 2012 VOLVO XC60 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 VOLVO XC60
Volvo Car USA, LLC has issued 7 technical service bulletins (TSBs) for the 2012 VOLVO XC60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
8501 — EXTERIOR LIGHTING
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and...
TJ3656330 — UNKNOWN OR OTHER
Rubber cushion
TJ33524-1-0-2018 — POWER TRAIN:DRIVELINE:DRIVESHAFT
This is a Technical Journal: Unusual noise while driving from sealing ring. check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
TJ30393 6 0-2017 — BACK OVER PREVENTION
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07...
TJ25252.7.0-2016 — LANE DEPARTURE: BLIND SPOT DETECTION
This is a Technical Journal: "BLIS service required" may be displayed in DIM(Drivers Information Module) intermittently during start, without any corresponding DTC's set. This may occur if the BLIS camera heating element is broken due to a hot spot, or if the lead cable for the heater element has become...
TJ29523.3.0 — EXTERIOR LIGHTING
This document is a Technical Journal: When replacing a new high mounted stop lamp, some modifications may be needed. Replace the High mounted stop lamp according to instructions in this Technical Journal. For a period, it may be possible to get both new and old brake light when a order is placed.
QB S-39478 — EQUIPMENT
VOLVO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE POP UP MESSAGE, GPS UPDATE (GLOBAL POSITIONING SYSTEM) IS CAUSING THE SENSUS CONNECTED TOUCH (SCT) TO BE UNUSABLE AND SCT FIRMWARE NEEDS TO BE UPGRADED. MODEL 2011-2015 S60, XC60, V60, S80, XC70. *PE
NHTSA Investigations for the 2012 VOLVO XC60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO XC60
- 2009 VOLVO XC60 — 0 complaints
- 2010 VOLVO XC60 — 79 complaints
- 2011 VOLVO XC60 — 50 complaints
- 2012 VOLVO XC60 (current)
- 2013 VOLVO XC60 — 79 complaints
- 2014 VOLVO XC60 — 25 complaints
- 2015 VOLVO XC60 — 67 complaints
- 2016 VOLVO XC60 — 45 complaints
- 2017 VOLVO XC60 — 21 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S60 — 1,655 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints
- VOLVO V70XC — 521 total complaints