2011 VOLVO XC60 — Problems, Recalls & Safety Data
5/5
Safety Rating
50
Owner Complaints
4
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2011 VOLVO XC60
The 2011 VOLVO XC60 has received a total of 50 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT. 15 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Seat Belts (8 complaints), Electrical System (6 complaints), and Unknown Or Other (6 complaints).
Recalls for the 2011 VOLVO XC60
NHTSA has recorded 6 recalls for the 2011 VOLVO XC60, potentially affecting up to 947,992 vehicles.
Recall 20V378000 — SEAT BELTS:FRONT
| 308,260 vehicles affected
Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
View full details →Recall 20V378000 — SEAT BELTS:FRONT
| 308,260 vehicles affected
Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
View full details →Recall 20V378000 — SEAT BELTS:FRONT
| 308,260 vehicles affected
Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
View full details →Recall 10V591000 — SEATS
| 7,420 vehicles affected
Defect: VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.
Consequence: POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO...
View full details →Recall 10V579000 — ENGINE AND ENGINE COOLING
| 6,046 vehicles affected
Defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.
Consequence: SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
View full details →Recall 10V489000 — AIR BAGS:FRONTAL
| 9,746 vehicles affected
Defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2010-2011 S80, XC70, MODEL YEAR 2011 XC60 AND MODEL YEAR 2010 V70 VEHICLES. THERE MAY BE AN INTERMITTENT FAULT IN THE DRIVER'S AIRBAG CLOCKSPRING WIRING CONNECTOR FOR THE SUPPLEMENTAL RESTRAINT SYSTEM.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S FRONTAL AIRBAG MAY NOT DEPLOY AS INTENDED OR AT ALL, AND THEREFORE WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSTALL A METAL SHIM IN THE DRIVER'S AIR BAG CLOCKSPRING WIRING CONNECTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
View full details →Owner Complaints for the 2011 VOLVO XC60
50 complaints have been filed with NHTSA for the 2011 VOLVO XC60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Seat Belts | 8 | 0 | 0 | 0 | 0 |
| Electrical System | 6 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 6 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Equipment | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemadasparking Assistsensors | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 1 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevicesinterior | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Windshield is original from Volvo but leaks during rain and car washes. Rain floods my driver’s side floor board and heavy enough might effect my electrical system.
The contact owns a 2011 Volvo XC60. The contact stated that the front driver’s side belt was restraining her extremely tightly and failed to release as needed. No warning light was illuminated. The contact also stated that water had leaked from around the windshield into the vehicle. The vehicle was taken to the dealer where the contact was informed that water was in the vehicle and the sunroof drain needed to be flushed out however, the contact stated that she was denied service unless the sunroof drain was flushed out. The vehicle was repaired however, the failure recurred, and the contact was concerned for her safety. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 49,000.
The contact owns a 2011 Volvo XC60. The contact stated that the front driver’s side belt was restraining her extremely tightly and failed to release as needed. No warning light was illuminated. The contact also stated that water had leaked from around the windshield into the vehicle. The vehicle was taken to the dealer where the contact was informed that water was in the vehicle and the sunroof drain needed to be flushed out however, the contact stated that she was denied service unless the sunroof drain was flushed out. The vehicle was repaired however, the failure recurred, and the contact was concerned for her safety. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 49,000.
The contact owns a 2011 Volvo XC60. The contact stated that she noticed an oil leak underneath the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
The front passenger seat belt will not release without much difficultly. If the vehicle started on fire or went into water, the passenger would likely die. I contacted Volvo and they will not help other than charging over $800 to replace the seat belt.
Safety Rating for the 2011 VOLVO XC60
The 2011 VOLVO XC60 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2011 VOLVO XC60
Volvo Car USA, LLC has issued 15 technical service bulletins (TSBs) for the 2011 VOLVO XC60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TJ27989.6.1-2019 — ELECTRICAL SYSTEM
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North...
TJ21965-5-0-2019 — ENGINE
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ25872-11-1-201 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Technical Journal TITLE : Sensus ICM Display Black and DTC CEM - U015600 Set REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 25872 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 09 14 FUNC GROUP :...
TJ33524-1-0-2018 — EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Journal: Unusual noise while driving from sealing ring. check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
TJ27316-7-2-2018 — EQUIPMENT:ELECTRICAL
Technical Journal TITLE : Keyless Drive receiver issues ( short remote control range , key messages ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27316 - PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 03...
ST-001-2017-10-0 — BACK OVER PREVENTION: WARNINGS
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or...
ST-001-2017-10-0 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or...
TJ19245.1.10-201 — STEERING
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06...
TJ 27277 — EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP VIBRATION DUE TO BROKEN FIXATION PIN RETAINER. VOLVO. *KB
RTJ-20756 — ELECTRICAL SYSTEM:SOFTWARE
VOLVO: DIFFERENTIAL ELECTRONIC MODULE (DEM), SOFTWARE. THIS TECHNICAL JOURNAL APPLIES TO ALL AWD MODEL VEHICLES, STARTING FROM 2003. *PE UPDATED ON 4/10/2012. *KB UPDATED 6/13/12. *PE
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2011 VOLVO XC60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO XC60
- 2009 VOLVO XC60 — 0 complaints
- 2010 VOLVO XC60 — 79 complaints
- 2011 VOLVO XC60 (current)
- 2012 VOLVO XC60 — 56 complaints
- 2013 VOLVO XC60 — 79 complaints
- 2014 VOLVO XC60 — 25 complaints
- 2015 VOLVO XC60 — 67 complaints
- 2016 VOLVO XC60 — 45 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S60 — 1,655 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints
- VOLVO V70XC — 521 total complaints