2023 VOLVO XC40 — Problems, Recalls & Safety Data

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N/A

Safety Rating

51

Owner Complaints

10 Crashes

4

Recalls

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2023 VOLVO XC40

The 2023 VOLVO XC40 has received a total of 51 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC. 10 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Back Over Prevention Sensing System Camera (8 complaints), Electrical System (8 complaints), and Unknown Or Other (7 complaints).

Recalls for the 2023 VOLVO XC40

NHTSA has recorded 4 recalls for the 2023 VOLVO XC40, potentially affecting up to 854,152 vehicles.

Recall 25V282000 — BACK OVER PREVENTION:SOFTWARE

| 413,151 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall...

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Recall 23V188000 — ELECTRICAL SYSTEM

| 393 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

Consequence: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is...

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Recall 23V012000 — SERVICE BRAKES, HYDRAULIC

| 27,457 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

Consequence: A reduction in brake support functions can increase the risk of a crash.

Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.

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Recall 25V908000 — BACK OVER PREVENTION:SOFTWARE

| 413,151 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...

Consequence: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed February 16, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number...

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Owner Complaints for the 2023 VOLVO XC40

51 complaints have been filed with NHTSA for the 2023 VOLVO XC40. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718766 | LANE DEPARTURE: ASSIST | | N/A miles
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.
#11718766 | SERVICE BRAKES | | N/A miles
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.
#11718766 | STEERING | | N/A miles
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.
The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittently was distorted or inoperative. The failure occurred on several different occasions. The contact stated that the infotainment system was intermittently inoperative and had to be manually reset to return to normal operation. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and the Back Over Prevention: Automatic System Braking independently activated while there were no vehicles or objects in front or behind the vehicle. The contact was concerned that the failure was causing emotional distress for him and his children and could eventually cause an injury. The failure had occurred on several occasions. The contact stated that the rear taillights were dim and failed to provide adequate illumination behind the vehicle while in reverse. No warning lights were illuminated. The vehicle was taken to a dealer for diagnosis; however, the dealer stated that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was performing normally. The failure mileage was unknown.
The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittently was distorted or inoperative. The failure occurred on several different occasions. The contact stated that the infotainment system was intermittently inoperative and had to be manually reset to return to normal operation. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and the Back Over Prevention: Automatic System Braking independently activated while there were no vehicles or objects in front or behind the vehicle. The contact was concerned that the failure was causing emotional distress for him and his children and could eventually cause an injury. The failure had occurred on several occasions. The contact stated that the rear taillights were dim and failed to provide adequate illumination behind the vehicle while in reverse. No warning lights were illuminated. The vehicle was taken to a dealer for diagnosis; however, the dealer stated that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was performing normally. The failure mileage was unknown.

View all Back Over Prevention Sensing System Camera complaints →

Safety Rating for the 2023 VOLVO XC40

NHTSA has not yet tested the 2023 VOLVO XC40 in its New Car Assessment Program.

Technical Service Bulletins for the 2023 VOLVO XC40

Volvo Car USA, LLC has issued 10 technical service bulletins (TSBs) for the 2023 VOLVO XC40. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

36965 — BACK OVER PREVENTION: WARNINGS

This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.

36691 — UNKNOWN OR OTHER

This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.

TJ36691 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

ICUP - ?Searching for GPS? message in DIM / CSD

TJ36691 — EQUIPMENT

ICUP - ?Searching for GPS? message in DIM / CSD

TJ3665211 — PARKING BRAKE

Parking brake

TJ3653431 — STRUCTURE:BODY:DOOR

Lighting, interior

TJ36512.2.0 — SUSPENSION

Upper front suspension creaking/knocking noise.

TJ36512 — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Upper front suspension creaking/knocking noise

TJ36169 — SERVICE BRAKES, AIR:DISC:PADS

?Sticky? rear brake pads

SJ1001522 — ELECTRICAL SYSTEM

Refer to system based wiring diagrams from R&D attached as a PDF.

NHTSA Investigations for the 2023 VOLVO XC40

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO XC40

View all VOLVO XC40 model years →

Other VOLVO Models

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