2019 VOLVO XC40 — Problems, Recalls & Safety Data

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N/A

Safety Rating

40

Owner Complaints

8 Crashes

4

Recalls

ACTIVE RECALL

72

Service Bulletins

0

Investigations

Overview of the 2019 VOLVO XC40

The 2019 VOLVO XC40 has received a total of 40 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION, ELECTRICAL SYSTEM:SOFTWARE. 72 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (7 complaints), Service Brakes (5 complaints), and Engine (4 complaints).

Recalls for the 2019 VOLVO XC40

NHTSA has recorded 5 recalls for the 2019 VOLVO XC40, potentially affecting up to 260,856 vehicles.

Recall 20V144000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 121,605 vehicles affected

Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

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Recall 20V144000 — FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION

| 121,605 vehicles affected

Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

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Recall 18V800000 — ELECTRICAL SYSTEM:SOFTWARE

| 17,548 vehicles affected

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel...

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

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Recall 18V535000 — SEATS:MID/REAR ASSEMBLY

| 27 vehicles affected

Defect: Volvo Cars USA LLC (Volvo) is recalling certain 2019 Volvo XC40 vehicles. The rear seats may not have rear seat back lock strikers, allowing the seat back to move forward during certain hard braking conditions or a crash.

Consequence: If the seat back moves forward during hard braking or in a crash, it can increase the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect the vehicles and install the seat back lock strikers if they are missing, free of charge. The recall began October 12, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number...

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Recall 18V554000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

| 71 vehicles affected

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC40 vehicles. The brake pedals may not have been correctly riveted, allowing the pedal to move out of position, possibly reducing braking performance.

Consequence: Reduced braking performance can increase the risk of a crash.

Remedy: Volvo has notified owners advising them to stop driving their vehicle. Cars will be inspected on-site or towed to dealers and the brake pedals will be replaced as necessary, free of charge. Volvo began contacting their owners on August 23,...

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Owner Complaints for the 2019 VOLVO XC40

40 complaints have been filed with NHTSA for the 2019 VOLVO XC40. Below is a breakdown by vehicle component.

Most Recent Complaints

#11662378 | SERVICE BRAKES | | N/A miles
The component that failed was the Brake pedal, it was unresponsive while driving on the freeway, it was hard to push and the vehicle would not come to a complete stop. My safety along with my daughter was put at risk due to nearly colliding into several vehicles due to not being able to stop vehicle. I had to tow the vehicle to the nearest shop where it is currently. During the incident the brake light came on. The shop where the vehicle is currently is stating that it appears to have a faulty Brake Vacuum Pump.
#11658493 | STRUCTURE:BODY | | N/A miles
Under Engine Cover came loose and fall during highway driving. It tuned out that 5 bolts that suppose to secure that cover were missing (per repair shop) . Fallen cover broke on few pieces and those pieces could impact breaking and vehicle instability causing incident with injuries and fatalities.
#11658493 | UNKNOWN OR OTHER | | N/A miles
Under Engine Cover came loose and fall during highway driving. It tuned out that 5 bolts that suppose to secure that cover were missing (per repair shop) . Fallen cover broke on few pieces and those pieces could impact breaking and vehicle instability causing incident with injuries and fatalities.
#11623156 | POWER TRAIN | | 42,000 miles
The contact owns a 2019 Volvo XC40. The contact stated that the gear shifter knob had detached. The contact stated that the knob was not welded to the lever. The contact became aware that crazy glue had been used to secure the shifter knob. The contact stated that the vehicle failed to shift into gear; and while parking the vehicle, the gear shifter detached. The contact used the button to start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and confirmed that the gear shifter knob was glued on. The knob was reglued; however, after going through a car wash, the knob detached again. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the vehicle would be held for 24 hours to see if the glue would hold the part in place. The dealer informed the contact that the gear shifter might have to be replaced. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 42,000.
#11607460 | ENGINE | | N/A miles
Diagnostic code failure P0422 Evap system failure had emission testing done recently about two weeks ago . Car was service by Volvo in March 2024 and nonissues . Low mileage on car under 20k This should be recalled as many on online forums are having the same issue . Faulty manufacturing and Volvo should issue recall .

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Safety Rating for the 2019 VOLVO XC40

NHTSA has not yet tested the 2019 VOLVO XC40 in its New Car Assessment Program.

Technical Service Bulletins for the 2019 VOLVO XC40

Volvo Car USA, LLC has issued 72 technical service bulletins (TSBs) for the 2019 VOLVO XC40. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TJ36512 — SUSPENSION

Upper front suspension creaking/knocking noise

TJ3570130 — ELECTRICAL SYSTEM

Perform a software upgrade in accordance with TJ 31543.

TJ35872.1.0-2021 — VISIBILITY

This is a Technical Journal: Panorama sunroof glass panel / roller blind does not open or close

TJ35507.5.0-2021 — VISIBILITY

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

TJ34519.5.0-2021 — STEERING

This is a Technical Journal: Reduced power steering assistance during parking maneuvering

TJ35817.1.0-2021 — EQUIPMENT ADAPTIVE/MOBILITY

This is a Technical Journal: Squeaking noise under front seats cushions

TJ35789.1.0-2021 — EQUIPMENT ADAPTIVE/MOBILITY

This is a Technical Journal: Window guide moulding front doors, deformed

TJ35670.1.0-2020 — STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

This is a Technical Journal: Rattling noise hood hinge. apply tape on the hood hinges

TJ34507.2.0-2020 — STEERING

This is a Technical Journal: No steering assistance during workshop visit

SMB39-015-2020-0 — EQUIPMENT

This is a Service Manager Bulletin: Prior Approval for VCM Replacement

Showing 10 of 72 technical service bulletins.

NHTSA Investigations for the 2019 VOLVO XC40

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO XC40

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Other VOLVO Models

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