2020 VOLVO S60 — Problems, Recalls & Safety Data
N/A
Safety Rating
20
Owner Complaints
4
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2020 VOLVO S60
The 2020 VOLVO S60 has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:SOFTWARE. 12 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Service Brakes (4 complaints), Electrical System (2 complaints), and Forward Collision Avoidance Automatic Emergency Braking (2 complaints).
Recalls for the 2020 VOLVO S60
NHTSA has recorded 9 recalls for the 2020 VOLVO S60, potentially affecting up to 444,588 vehicles.
Recall 25V179000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 7,483 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...
View full details →Recall 25V179000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 7,483 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...
View full details →Recall 25V179000 — ELECTRICAL SYSTEM:SOFTWARE
| 7,483 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...
View full details →Recall 25V179000 — ELECTRICAL SYSTEM:SOFTWARE
| 7,483 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...
View full details →Recall 23V780000 — AIR BAGS:FRONTAL
| 346 vehicles affected
Defect: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall...
View full details →Recall 21V414000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 85,550 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
View full details →Recall 21V414000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 85,550 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
View full details →Recall 20V144000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
| 121,605 vehicles affected
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
View full details →Recall 20V144000 — FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
| 121,605 vehicles affected
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
View full details →Owner Complaints for the 2020 VOLVO S60
20 complaints have been filed with NHTSA for the 2020 VOLVO S60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.
Safety Rating for the 2020 VOLVO S60
NHTSA has not yet tested the 2020 VOLVO S60 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 VOLVO S60
Volvo Car USA, LLC has issued 12 technical service bulletins (TSBs) for the 2020 VOLVO S60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TJ36961.1.0-2024-06-04 — ELECTRICAL SYSTEM
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ3416550 — EQUIPMENT:ELECTRICAL
Mobile data services, general
TJ35907.1.0-2021 — EQUIPMENT
This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD
TJ35511.1.0-2021 — STEERING:STEERING CONTROL MODULE
This is a Technical Journal: Creaking noise from Steering Wheel Module
TJ34803.2.0-2020 — EQUIPMENT
This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only...
S10020-2020-06-0 — ELECTRICAL SYSTEM:SOFTWARE
Quality Bulletin for Brake Control Module (BCM) may stop diagnostic communication in case of an altered bus communication rate, due to an error (bug) in the diagnostics system. Download software is required.
TJ35197.1.1-2020 — STRUCTURE:BODY:DOOR
This is a Technical Journal: Loose trim moulding rear door
TJ35197.1.1-2020 — EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Journal: Loose trim moulding rear door
TJ35197.1.0-2020 — STRUCTURE:BODY:DOOR
This is a Technical Journal: Loose trim moulding rear door
TJ35330.1.0-2019 — EQUIPMENT
This is a Technical Journal: No sound from front woofer speakers. Software upgrade
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2020 VOLVO S60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO S60
- 2015 VOLVO S60 — 79 complaints
- 2016 VOLVO S60 — 34 complaints
- 2017 VOLVO S60 — 17 complaints
- 2018 VOLVO S60 — 5 complaints
- 2019 VOLVO S60 — 31 complaints
- 2020 VOLVO S60 (current)
- 2021 VOLVO S60 — 9 complaints
- 2022 VOLVO S60 — 27 complaints
- 2023 VOLVO S60 — 3 complaints
- 2024 VOLVO S60 — 27 complaints
- 2025 VOLVO S60 — 0 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints
- VOLVO V70XC — 521 total complaints