2021 VOLVO S60 — Problems, Recalls & Safety Data

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N/A

Safety Rating

9

Owner Complaints

3

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2021 VOLVO S60

The 2021 VOLVO S60 has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:SOFTWARE. 6 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Service Brakes (2 complaints), and Unknown Or Other (2 complaints).

Recalls for the 2021 VOLVO S60

NHTSA has recorded 8 recalls for the 2021 VOLVO S60, potentially affecting up to 87,725 vehicles.

Recall 25V179000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

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Recall 25V179000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

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Recall 25V179000 — ELECTRICAL SYSTEM:SOFTWARE

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

View full details →

Recall 25V179000 — ELECTRICAL SYSTEM:SOFTWARE

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

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Recall 23V780000 — AIR BAGS:FRONTAL

| 346 vehicles affected

Defect: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.

Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall...

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Recall 21V682000 — SEAT BELTS:REAR/OTHER:RETRACTOR

| 19,149 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

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Recall 21V682000 — SEAT BELTS:FRONT:RETRACTOR

| 19,149 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

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Recall 21V682000 — SEAT BELTS

| 19,149 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

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Owner Complaints for the 2021 VOLVO S60

9 complaints have been filed with NHTSA for the 2021 VOLVO S60. Below is a breakdown by vehicle component.

Most Recent Complaints

#11701998 | ELECTRICAL SYSTEM | | N/A miles
2021 Volvo S60 T8 AWD, VIN [XXX] , ~71k miles Component: SUNROOF / DRAINAGE SYSTEM / ELECTRICAL SYSTEM Summary: Water entered the passenger compartment through clogged sunroof drain hoses and accumulated under the front passenger seat, causing catastrophic failure of wide angle module (WAM) and related electronic components (incl. front camera and wipers). Description: After moderate rain, a large amount of water was discovered under the front passenger seat. The vehicle began displaying multiple warning messages (camera faults, wiper faults). The authorized Volvo retailer diagnosed failure of the WAM and other modules due to water intrusion originating from the sunroof drainage system. This is a known, recurring defect acknowledged by Volvo in multiple Technical Service Bulletins: - TJ 31372-2 (Water leakage via sunroof drain hoses) - TJ 35382 (Updated drain hoses - new part number) - TJ 29322-3 (Water ingress passenger footwell / CEM area) The original drain hoses are too narrow and prone to clogging, causing water to overflow into the passenger compartment instead of exiting the vehicle. This creates a serious safety risk: - Potential failure of SRS airbag system - Loss of electronic stability control and ABS - Loss of 360 camera and blind-spot monitoring - Risk of electrical fire or short-circuit - Failure of wipers (mine stopped working when I was driving under the rain) Repair estimate: $17,825 Repair is going to be delayed over 2 months awaiting parts from Sweden. Vehicle was properly maintained; 70,000-mile service performed at authorized Volvo retailer on 9/24/25 - no drainage issues were noted or addresses at that time. This identical failure has been reported by hundreds of owners of 2019-2024 SPA-platform Volvos (S60, V60, XC60, XC90) on NHTSA complaints, Volvo forums, and in ongoing litigation. Despite multiple TSBs and redesigned parts, Volvo has not issued a recall or notified owners of the need for preventive maintenance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
#11701998 | UNKNOWN OR OTHER | | N/A miles
2021 Volvo S60 T8 AWD, VIN [XXX] , ~71k miles Component: SUNROOF / DRAINAGE SYSTEM / ELECTRICAL SYSTEM Summary: Water entered the passenger compartment through clogged sunroof drain hoses and accumulated under the front passenger seat, causing catastrophic failure of wide angle module (WAM) and related electronic components (incl. front camera and wipers). Description: After moderate rain, a large amount of water was discovered under the front passenger seat. The vehicle began displaying multiple warning messages (camera faults, wiper faults). The authorized Volvo retailer diagnosed failure of the WAM and other modules due to water intrusion originating from the sunroof drainage system. This is a known, recurring defect acknowledged by Volvo in multiple Technical Service Bulletins: - TJ 31372-2 (Water leakage via sunroof drain hoses) - TJ 35382 (Updated drain hoses - new part number) - TJ 29322-3 (Water ingress passenger footwell / CEM area) The original drain hoses are too narrow and prone to clogging, causing water to overflow into the passenger compartment instead of exiting the vehicle. This creates a serious safety risk: - Potential failure of SRS airbag system - Loss of electronic stability control and ABS - Loss of 360 camera and blind-spot monitoring - Risk of electrical fire or short-circuit - Failure of wipers (mine stopped working when I was driving under the rain) Repair estimate: $17,825 Repair is going to be delayed over 2 months awaiting parts from Sweden. Vehicle was properly maintained; 70,000-mile service performed at authorized Volvo retailer on 9/24/25 - no drainage issues were noted or addresses at that time. This identical failure has been reported by hundreds of owners of 2019-2024 SPA-platform Volvos (S60, V60, XC60, XC90) on NHTSA complaints, Volvo forums, and in ongoing litigation. Despite multiple TSBs and redesigned parts, Volvo has not issued a recall or notified owners of the need for preventive maintenance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
#11701998 | VISIBILITY/WIPER | | N/A miles
2021 Volvo S60 T8 AWD, VIN [XXX] , ~71k miles Component: SUNROOF / DRAINAGE SYSTEM / ELECTRICAL SYSTEM Summary: Water entered the passenger compartment through clogged sunroof drain hoses and accumulated under the front passenger seat, causing catastrophic failure of wide angle module (WAM) and related electronic components (incl. front camera and wipers). Description: After moderate rain, a large amount of water was discovered under the front passenger seat. The vehicle began displaying multiple warning messages (camera faults, wiper faults). The authorized Volvo retailer diagnosed failure of the WAM and other modules due to water intrusion originating from the sunroof drainage system. This is a known, recurring defect acknowledged by Volvo in multiple Technical Service Bulletins: - TJ 31372-2 (Water leakage via sunroof drain hoses) - TJ 35382 (Updated drain hoses - new part number) - TJ 29322-3 (Water ingress passenger footwell / CEM area) The original drain hoses are too narrow and prone to clogging, causing water to overflow into the passenger compartment instead of exiting the vehicle. This creates a serious safety risk: - Potential failure of SRS airbag system - Loss of electronic stability control and ABS - Loss of 360 camera and blind-spot monitoring - Risk of electrical fire or short-circuit - Failure of wipers (mine stopped working when I was driving under the rain) Repair estimate: $17,825 Repair is going to be delayed over 2 months awaiting parts from Sweden. Vehicle was properly maintained; 70,000-mile service performed at authorized Volvo retailer on 9/24/25 - no drainage issues were noted or addresses at that time. This identical failure has been reported by hundreds of owners of 2019-2024 SPA-platform Volvos (S60, V60, XC60, XC90) on NHTSA complaints, Volvo forums, and in ongoing litigation. Despite multiple TSBs and redesigned parts, Volvo has not issued a recall or notified owners of the need for preventive maintenance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
#11676297 | UNKNOWN OR OTHER | | N/A miles
Tire has a defect
#11560138 | SERVICE BRAKES | | N/A miles
I believe that there is a material or design defect in the front brakes of this car that is leading to the premature failure of the front brake rotors. Two sets of front brake rotors have been replaced on the car due to excessive warping in the first 15K miles of operation. I purchased the car in June 2022 as a certified used car with roughly 9K miles on it. As soon as I drove it I could tell the brakes had a problem due to a high vibration level in steering wheel and throughout the car upon brake application above 30 mph. The dealer agreed and replaced the front rotors. The replaced parts were retained by the dealers under Volvo's warranty terms In November 2023, after roughly 4500 miles on the new rotors, the car again developed a noticable, although less severe, steering wheel vibration upon braking. In December 2023, with 6K miles on the front rotors, a dealer (different from the original one) again replaced them under warranty due to warping. I can't speak to the care given in operating the car prior to my acquiring it, but my wife and I are very gentle drivers. For comparison, we owned a 2001 Volvo S80, purchased new, for 16 years and about 120K miles and in that time replaced the front pads once, and never had to replace the rotors.

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Safety Rating for the 2021 VOLVO S60

NHTSA has not yet tested the 2021 VOLVO S60 in its New Car Assessment Program.

Technical Service Bulletins for the 2021 VOLVO S60

Volvo Car USA, LLC has issued 6 technical service bulletins (TSBs) for the 2021 VOLVO S60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TJ3637610 — ELECTRICAL SYSTEM

high-voltage battery cell module in a PHEV.

TJ3641580 — ELECTRICAL SYSTEM

Electrical rear axis drive

TJ36257 — EQUIPMENT:ELECTRICAL

Climate system heating performance (HVCH)

TJ3607310 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Information in DIM ?system check, please wait? and no start.

D10076-2021-01-2 — ENGINE AND ENGINE COOLING

Volvo Cars of North America, LLC (Volvo) on behalf of Volvo Car Corporation, has identified that on a limited number of model year 2021 S60 vehicles, the clips on the engine bay harness have not been assembled onto the fan shroud and may cause noise and/or cooling leakage on nearby...

D10045-2020-09-1 — WHEELS

This is a Delivery Action: Wheel Hub Bolt. Tighten wheel hub bolts

NHTSA Investigations for the 2021 VOLVO S60

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO S60

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Other VOLVO Models

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