2023 VOLVO S60 — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
6
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2023 VOLVO S60
The 2023 VOLVO S60 has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, AIR BAGS:FRONTAL, ELECTRICAL SYSTEM. 9 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problem area is the Back Over Prevention Sensing System Camera (2 complaints).
Recalls for the 2023 VOLVO S60
NHTSA has recorded 6 recalls for the 2023 VOLVO S60, potentially affecting up to 870,172 vehicles.
Recall 25V282000 — BACK OVER PREVENTION:SOFTWARE
| 413,151 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...
Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall...
View full details →Recall 23V780000 — AIR BAGS:FRONTAL
| 346 vehicles affected
Defect: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall...
View full details →Recall 23V188000 — ELECTRICAL SYSTEM
| 393 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Consequence: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is...
View full details →Recall 23V012000 — SERVICE BRAKES, HYDRAULIC
| 27,457 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Consequence: A reduction in brake support functions can increase the risk of a crash.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
View full details →Recall 22V793000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
| 15,674 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Consequence: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
View full details →Recall 25V908000 — BACK OVER PREVENTION:SOFTWARE
| 413,151 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed February 16, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number...
View full details →Owner Complaints for the 2023 VOLVO S60
3 complaints have been filed with NHTSA for the 2023 VOLVO S60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Back Over Prevention Sensing System Camera | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
When shifting the vehicle in reverse the camera goes in black screen mode.
I received a previous recall notice for the backup camera not working and visited the dealership on August 19, 2025 to recieve the software update that was supposed to fix this problem. Since receiving the fix, I have continued to have the same intermittent interruption of the backup camera as I was having before the "fix". I do not believe the software fix helped the issue and this feels like an underpowered hardware issue.
While driving on a highway the car went from drive into neutral all by itself and I could not put it into drive. Managed to get to a break down lane and turned car off and on. It started normally in drive, but that only lasted for 30 seconds when it went back into neutral. I was close to my exit and this happened multiple times - was in drive and it went into neutral on its own! Very dangerous. Car was picked up by Volvo assist and towed away last night. Car is 7 months old car with 3800 miles on it. It was towed to the dealer where it was purchased and we are waiting to hear something about cause/fix etc.
Safety Rating for the 2023 VOLVO S60
NHTSA has not yet tested the 2023 VOLVO S60 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 VOLVO S60
Volvo Car USA, LLC has issued 9 technical service bulletins (TSBs) for the 2023 VOLVO S60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A10246 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Leaf Spring Inspect-Repair.
PB31A10241 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Service Action A10241 BECM Update.
TJ3660510 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Media, navigation and communication.
D10234 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DELIVERY ACTION D10234 DESCRIPTION.
D10234 — STRUCTURE
DELIVERY ACTION D10234 DESCRIPTION.
TJ36519 — EQUIPMENT
VC App: PHEV Scheduled Charging Turned Off
TJ36469 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
Google assistant voice commands
00053 — EQUIPMENT
Q1 2023 Retailer Technical Training Requirements
TJ36318 — ELECTRICAL SYSTEM
DIM message and DTC VCU1 U016800
NHTSA Investigations for the 2023 VOLVO S60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO S60
- 2018 VOLVO S60 — 5 complaints
- 2019 VOLVO S60 — 31 complaints
- 2020 VOLVO S60 — 20 complaints
- 2021 VOLVO S60 — 9 complaints
- 2022 VOLVO S60 — 27 complaints
- 2023 VOLVO S60 (current)
- 2024 VOLVO S60 — 27 complaints
- 2025 VOLVO S60 — 0 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints
- VOLVO V70XC — 521 total complaints