2017 VOLVO S60 — Problems, Recalls & Safety Data
5/5
Safety Rating
17
Owner Complaints
5
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2017 VOLVO S60
The 2017 VOLVO S60 has received a total of 17 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, AIR BAGS. 6 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (6 complaints), Structurebody (3 complaints), and Latcheslockslinkagesdoorslatch (2 complaints).
Recalls for the 2017 VOLVO S60
NHTSA has recorded 5 recalls for the 2017 VOLVO S60, potentially affecting up to 527,712 vehicles.
Recall 20V378000 — SEAT BELTS:FRONT
| 308,260 vehicles affected
Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
View full details →Recall 19V849000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 144,937 vehicles affected
Defect: Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
View full details →Recall 17V127000 — AIR BAGS
| 112 vehicles affected
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall...
View full details →Recall 16V918000 — AIR BAGS
| 376 vehicles affected
Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such,...
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's...
View full details →Recall 16V798000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 74,027 vehicles affected
Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such,...
Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number...
View full details →Owner Complaints for the 2017 VOLVO S60
17 complaints have been filed with NHTSA for the 2017 VOLVO S60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 1 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 1 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.
Front driver door latch malfunctioning. There was a recall on these, but does not include my vin number.
Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.
Multiple doors unexpectedly open. Door latches do not lock.
Multiple doors unexpectedly open. Door latches do not lock.
Safety Rating for the 2017 VOLVO S60
The 2017 VOLVO S60 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 VOLVO S60
Volvo Car USA, LLC has issued 6 technical service bulletins (TSBs) for the 2017 VOLVO S60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TJ32170.2.0-2017 — EQUIPMENT
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom...
TJ32261.1.2-2017 — AIR BAGS
This is a Technical Journal: Recall R89712 airbag inflator.
TJ32261.1.1-2017 — AIR BAGS
This is a Technical Journal: Recall R89712 airbag inflator.
TJ32170.1.0-2016 — EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom...
TJ32014 — EQUIPMENT
Wind deflector net clogged
SMB17-2017A-2016 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Retail Car Delivery Process MY 2017 S60, V60 and XC60 (P3)
NHTSA Investigations for the 2017 VOLVO S60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO S60
- 2012 VOLVO S60 — 161 complaints
- 2013 VOLVO S60 — 105 complaints
- 2014 VOLVO S60 — 35 complaints
- 2015 VOLVO S60 — 79 complaints
- 2016 VOLVO S60 — 34 complaints
- 2017 VOLVO S60 (current)
- 2018 VOLVO S60 — 5 complaints
- 2019 VOLVO S60 — 31 complaints
- 2020 VOLVO S60 — 20 complaints
- 2021 VOLVO S60 — 9 complaints
- 2022 VOLVO S60 — 27 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints
- VOLVO V70XC — 521 total complaints