2016 VOLKSWAGEN TIGUAN — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

145

Owner Complaints

6 Crashes 2 Fires

2

Recalls

ACTIVE RECALL

39

Service Bulletins

0

Investigations

Overview of the 2016 VOLKSWAGEN TIGUAN

The 2016 VOLKSWAGEN TIGUAN has received a total of 145 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, LATCHES/LOCKS/LINKAGES. 39 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (31 complaints), Electrical System (26 complaints), and Unknown Or Other (23 complaints).

Recalls for the 2016 VOLKSWAGEN TIGUAN

NHTSA has recorded 2 recalls for the 2016 VOLKSWAGEN TIGUAN, potentially affecting up to 33,480 vehicles.

Recall 19V535000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

| 27,822 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

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Recall 16V464000 — LATCHES/LOCKS/LINKAGES

| 5,658 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear...

Consequence: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

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Owner Complaints for the 2016 VOLKSWAGEN TIGUAN

145 complaints have been filed with NHTSA for the 2016 VOLKSWAGEN TIGUAN. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718115 | UNKNOWN OR OTHER | | N/A miles Fire
UNKNOWN INCIDENT. I had a 2016 VW Tiguan with just over 80k miles (approximately 80,200 mi). On 1/6/2026 about 10 min after driving home from the gym, I heard a small explosion from the garage where my car was parked. The garage was filled with smoke and large flames were visible from under the front end of the vehicle. We called 911 and tried to put it out with a fire extinguisher but it continued to re-ignite. The fire burned down our entire garage with all its contents and made it's way into the home completely destroying our laundry room and adjoining bathroom. I had no previous issues with the vehicle, no warnings or check engine lights.
#11697115 | ENGINE | | 88,000 miles
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
#11697115 | ENGINE AND ENGINE COOLING | | 88,000 miles
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
#11697115 | STEERING | | 88,000 miles
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
#11695657 | STEERING | | N/A miles
I’ll be driving for 2-10 minutes and power steering cuts out. Wheel will jerk a little and alarm will sound with the alert light remaining red through remainder of drive. Sometimes it will not work at all while driving, but I’ve found the it usually works for the first few minutes until I speed up a little more.

View all Air Bags complaints →

Safety Rating for the 2016 VOLKSWAGEN TIGUAN

The 2016 VOLKSWAGEN TIGUAN received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★☆☆ (3/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 VOLKSWAGEN TIGUAN

Volkswagen Group of America, Inc. has issued 39 technical service bulletins (TSBs) for the 2016 VOLKSWAGEN TIGUAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

V171803203720113 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Checking engine oil during PDI.

A002155201173212 — ELECTRICAL SYSTEM:SOFTWARE

This bulletin contains general instructions for software updates.

V0019042054866_4 — EQUIPMENT:ELECTRICAL

SD creator instruction, updated to include model year 2022.

TT 66 20 02_2 — EQUIPMENT

Trailer hitch install, module programming, Update to existing Tip

16TiguanSrvXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Added: Torque Spec table

V911901_2055729 — ELECTRICAL SYSTEM

MIB2 software update.

TT 91 14 01ss6 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Addressing Component Protection display . Update model and model year applicability.

TT 91 15 03 — EQUIPMENT ADAPTIVE/MOBILITY

Bluetooth instruction change on where to obtain a SWAP key activation document.

TT 91 15 03 — ELECTRICAL SYSTEM

Bluetooth instruction change on where to obtain a SWAP key activation document.

TT 80 13 01_ss3 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

Updated to include an additional model for blower motor diagnosis.

Showing 10 of 39 technical service bulletins.

NHTSA Investigations for the 2016 VOLKSWAGEN TIGUAN

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN TIGUAN

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Other VOLKSWAGEN Models

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