2016 VOLKSWAGEN TIGUAN — Problems, Recalls & Safety Data
4/5
Safety Rating
145
Owner Complaints
2
Recalls
39
Service Bulletins
0
Investigations
Overview of the 2016 VOLKSWAGEN TIGUAN
The 2016 VOLKSWAGEN TIGUAN has received a total of 145 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, LATCHES/LOCKS/LINKAGES. 39 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (31 complaints), Electrical System (26 complaints), and Unknown Or Other (23 complaints).
Recalls for the 2016 VOLKSWAGEN TIGUAN
NHTSA has recorded 2 recalls for the 2016 VOLKSWAGEN TIGUAN, potentially affecting up to 33,480 vehicles.
Recall 19V535000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
| 27,822 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
View full details →Recall 16V464000 — LATCHES/LOCKS/LINKAGES
| 5,658 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear...
Consequence: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
View full details →Owner Complaints for the 2016 VOLKSWAGEN TIGUAN
145 complaints have been filed with NHTSA for the 2016 VOLKSWAGEN TIGUAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 31 | 0 | 0 | 0 | 0 |
| Electrical System | 26 | 1 | 0 | 1 | 0 |
| Unknown Or Other | 23 | 2 | 2 | 2 | 0 |
| Steering | 12 | 0 | 0 | 0 | 0 |
| Engine | 9 | 0 | 0 | 0 | 0 |
| Air Bagsfrontaldriver Clockspringspiral Cassette | 6 | 0 | 0 | 0 | 0 |
| Structurebody | 6 | 2 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 1 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 2 | 0 | 0 | 1 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 1 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlcruise Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
UNKNOWN INCIDENT. I had a 2016 VW Tiguan with just over 80k miles (approximately 80,200 mi). On 1/6/2026 about 10 min after driving home from the gym, I heard a small explosion from the garage where my car was parked. The garage was filled with smoke and large flames were visible from under the front end of the vehicle. We called 911 and tried to put it out with a fire extinguisher but it continued to re-ignite. The fire burned down our entire garage with all its contents and made it's way into the home completely destroying our laundry room and adjoining bathroom. I had no previous issues with the vehicle, no warnings or check engine lights.
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
I’ll be driving for 2-10 minutes and power steering cuts out. Wheel will jerk a little and alarm will sound with the alert light remaining red through remainder of drive. Sometimes it will not work at all while driving, but I’ve found the it usually works for the first few minutes until I speed up a little more.
Safety Rating for the 2016 VOLKSWAGEN TIGUAN
The 2016 VOLKSWAGEN TIGUAN received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 VOLKSWAGEN TIGUAN
Volkswagen Group of America, Inc. has issued 39 technical service bulletins (TSBs) for the 2016 VOLKSWAGEN TIGUAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V171803203720113 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Checking engine oil during PDI.
A002155201173212 — ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
V0019042054866_4 — EQUIPMENT:ELECTRICAL
SD creator instruction, updated to include model year 2022.
TT 66 20 02_2 — EQUIPMENT
Trailer hitch install, module programming, Update to existing Tip
16TiguanSrvXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
V911901_2055729 — ELECTRICAL SYSTEM
MIB2 software update.
TT 91 14 01ss6 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Addressing Component Protection display . Update model and model year applicability.
TT 91 15 03 — EQUIPMENT ADAPTIVE/MOBILITY
Bluetooth instruction change on where to obtain a SWAP key activation document.
TT 91 15 03 — ELECTRICAL SYSTEM
Bluetooth instruction change on where to obtain a SWAP key activation document.
TT 80 13 01_ss3 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Updated to include an additional model for blower motor diagnosis.
Showing 10 of 39 technical service bulletins.
NHTSA Investigations for the 2016 VOLKSWAGEN TIGUAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN TIGUAN
- 2011 VOLKSWAGEN TIGUAN — 238 complaints
- 2012 VOLKSWAGEN TIGUAN — 214 complaints
- 2013 VOLKSWAGEN TIGUAN — 226 complaints
- 2014 VOLKSWAGEN TIGUAN — 125 complaints
- 2015 VOLKSWAGEN TIGUAN — 106 complaints
- 2016 VOLKSWAGEN TIGUAN (current)
- 2017 VOLKSWAGEN TIGUAN — 95 complaints
- 2018 VOLKSWAGEN TIGUAN — 432 complaints
- 2019 VOLKSWAGEN TIGUAN — 253 complaints
- 2020 VOLKSWAGEN TIGUAN — 186 complaints
- 2021 VOLKSWAGEN TIGUAN — 149 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints
- VOLKSWAGEN CC — 1,356 total complaints