2015 VOLKSWAGEN TIGUAN — Problems, Recalls & Safety Data
4/5
Safety Rating
106
Owner Complaints
4
Recalls
35
Service Bulletins
0
Investigations
Overview of the 2015 VOLKSWAGEN TIGUAN
The 2015 VOLKSWAGEN TIGUAN has received a total of 106 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, UNKNOWN OR OTHER, AIR BAGS:SIDE/WINDOW. 35 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (25 complaints), Electrical System (23 complaints), and Unknown Or Other (15 complaints).
Recalls for the 2015 VOLKSWAGEN TIGUAN
NHTSA has recorded 4 recalls for the 2015 VOLKSWAGEN TIGUAN, potentially affecting up to 31,765 vehicles.
Recall 19V535000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
| 27,822 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
View full details →Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 16V045000 — AIR BAGS:SIDE/WINDOW
| 734 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
Consequence: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this...
View full details →Recall 15V311000 — EQUIPMENT:OTHER:LABELS
| 2,957 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Tiguan vehicles manufactured January 22, 2015, to March 20, 2015. These vehicles may be equipped with Certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 CFR...
Consequence: If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall began on June 12, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01A5.
View full details →Owner Complaints for the 2015 VOLKSWAGEN TIGUAN
106 complaints have been filed with NHTSA for the 2015 VOLKSWAGEN TIGUAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 25 | 1 | 0 | 3 | 0 |
| Electrical System | 23 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 15 | 0 | 1 | 0 | 0 |
| Engine | 9 | 0 | 1 | 0 | 0 |
| Steering | 9 | 0 | 0 | 0 | 0 |
| Service Brakes | 6 | 0 | 0 | 0 | 0 |
| Structurebody | 4 | 0 | 0 | 0 | 0 |
| Air Bagsfrontaldriver Clockspringspiral Cassette | 3 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 2 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 1 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Epc light is on
We are experiencing a recurring safety issue with our 2015 Volkswagen Tiguan. Upon startup, the power steering warning light consistently illuminates and remains on for 5 to 30 minutes. During this time, the vehicle has no functional power steering, making it extremely difficult and unsafe to drive—particularly in residential areas or parking lots where maneuverability is essential. Once the light goes out, steering returns to normal. This occurs regardless of outside temperature or driving conditions and is now happening daily. This presents a serious safety concern, especially if immediate vehicle use is required or if it occurs in traffic.
Car was recently repaired from a deer related accident. Within a week of getting car back I heard an unwinding like sound from steering wheel area while making a left hand turn into parking lot. My airbag light came on and all steering wheel functions like buttons and horn ceased to operate. I did see that this year Tiguan did have an airbag recall.
Premature timing chain failure (at 70,000 miles). Regularly maintenanced. Confirmed by mechanic. Check engine light notified 2 months prior to failure.
Safety Rating for the 2015 VOLKSWAGEN TIGUAN
The 2015 VOLKSWAGEN TIGUAN received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 VOLKSWAGEN TIGUAN
Volkswagen Group of America, Inc. has issued 35 technical service bulletins (TSBs) for the 2015 VOLKSWAGEN TIGUAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V171901201285543 — EQUIPMENT
Update engine oil quality standard lists (attachments)
ELSAallignVW — EQUIPMENT
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
VWP-20-03 — UNKNOWN OR OTHER
This Document informs dealers on the new intake manifold warranty extension for 2015 Eos, Tiguan and CC vehicles
Circular 24EN — ELECTRICAL SYSTEM
Engine and/or transmission control software designed and certified for a similar model/model year may have been installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.
Circular 24EF — ENGINE
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected...
15TiguanSrvXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
SM 95-2019 — UNKNOWN OR OTHER
The part number listed in the document are to be returned.
TT 911704 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
VIN-4-A-PIN01-04 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
TT871201_2029561 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS.
Showing 10 of 35 technical service bulletins.
NHTSA Investigations for the 2015 VOLKSWAGEN TIGUAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN TIGUAN
- 2010 VOLKSWAGEN TIGUAN — 158 complaints
- 2011 VOLKSWAGEN TIGUAN — 238 complaints
- 2012 VOLKSWAGEN TIGUAN — 214 complaints
- 2013 VOLKSWAGEN TIGUAN — 226 complaints
- 2014 VOLKSWAGEN TIGUAN — 125 complaints
- 2015 VOLKSWAGEN TIGUAN (current)
- 2016 VOLKSWAGEN TIGUAN — 145 complaints
- 2017 VOLKSWAGEN TIGUAN — 95 complaints
- 2018 VOLKSWAGEN TIGUAN — 432 complaints
- 2019 VOLKSWAGEN TIGUAN — 253 complaints
- 2020 VOLKSWAGEN TIGUAN — 186 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints
- VOLKSWAGEN CC — 1,356 total complaints