2017 VOLKSWAGEN TIGUAN — Problems, Recalls & Safety Data
4/5
Safety Rating
95
Owner Complaints
4
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2017 VOLKSWAGEN TIGUAN
The 2017 VOLKSWAGEN TIGUAN has received a total of 95 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with UNKNOWN OR OTHER, AIR BAGS:FRONTAL. 19 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (23 complaints), Engine (13 complaints), and Electrical System (11 complaints).
Recalls for the 2017 VOLKSWAGEN TIGUAN
NHTSA has recorded 7 recalls for the 2017 VOLKSWAGEN TIGUAN, potentially affecting up to 27,854 vehicles.
Recall 21V321000 — UNKNOWN OR OTHER
| 46 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to...
Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
View full details →Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 18V102000 — AIR BAGS:FRONTAL
| 3,768 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is...
View full details →Recall 16V955000 — SEAT BELTS:PRETENSIONER
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:SIDE/WINDOW
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Owner Complaints for the 2017 VOLKSWAGEN TIGUAN
95 complaints have been filed with NHTSA for the 2017 VOLKSWAGEN TIGUAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 23 | 4 | 0 | 3 | 1 |
| Engine | 13 | 0 | 0 | 0 | 0 |
| Electrical System | 11 | 1 | 0 | 1 | 0 |
| Steering | 10 | 1 | 0 | 1 | 0 |
| Unknown Or Other | 9 | 0 | 0 | 0 | 0 |
| Air Bagsfrontaldriver Clockspringspiral Cassette | 6 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 2 | 0 | 2 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 1 | 0 | 1 | 0 |
| Fuel System Gasoline | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 1 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack and pinion, yes. How was your safety or the safety of others put at risk? There is no power steering and unable to make a quick turn to maneuver the car around a potential hazard in the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, two independent service centers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Just a power steering light when it failed.
when was driven i lost power and got the ECU light and check engine light when scan for codes got fuel system and also car went into limp mode and had low fuel reading from live feeding and since have replaced the high pressure fuel pump and live reading are good now it still won’t start and won’t come out of limp mode
During a collision in which my vehicle was struck by another driver, the airbag warning light activated, my seatbelt locked in place, and white smoke with a strong electrical smell filled the cabin. No airbags deployed (frontal or side). There is now an "ERROR: Airbag" warning on my dashboard, and the seatbelt is completely locked. The vehicle currently has multiple open safety recalls for airbag systems, including frontal and side/window airbags. I am concerned that these recalls may be related to the malfunction experienced. This failure could have resulted in serious injury if the impact had been greater. I am requesting investigation and confirmation as to whether the non-deployment is related to known defects.
Turning on the car I got a notification on my dash that says error airbag with the light icon.
The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.
Safety Rating for the 2017 VOLKSWAGEN TIGUAN
The 2017 VOLKSWAGEN TIGUAN received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 VOLKSWAGEN TIGUAN
Volkswagen Group of America, Inc. has issued 19 technical service bulletins (TSBs) for the 2017 VOLKSWAGEN TIGUAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SM 55-2025 — STEERING
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V171901201285569 — ENGINE
VW Engine oil quality standards
SM 56-2021 — EQUIPMENT ADAPTIVE/MOBILITY
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 34-2021 — EQUIPMENT
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
TT 91 20 07 — EQUIPMENT:ELECTRICAL
Am static due to 4 motion operation.
17TiguanSrvXprs — UNKNOWN OR OTHER
Added: Torque Spec table
V911902_2056014 — UNKNOWN OR OTHER
Update to metadata model code in authoring system.
VWP-18-11 — EQUIPMENT
This Document was revised on page 2. The verbiage was changed from the cusomter's perspective to the dealer's persepective
SM 01-2019 — EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 18 13 — ELECTRICAL SYSTEM
Addressing Component Protection display
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2017 VOLKSWAGEN TIGUAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN TIGUAN
- 2012 VOLKSWAGEN TIGUAN — 214 complaints
- 2013 VOLKSWAGEN TIGUAN — 226 complaints
- 2014 VOLKSWAGEN TIGUAN — 125 complaints
- 2015 VOLKSWAGEN TIGUAN — 106 complaints
- 2016 VOLKSWAGEN TIGUAN — 145 complaints
- 2017 VOLKSWAGEN TIGUAN (current)
- 2018 VOLKSWAGEN TIGUAN — 432 complaints
- 2019 VOLKSWAGEN TIGUAN — 253 complaints
- 2020 VOLKSWAGEN TIGUAN — 186 complaints
- 2021 VOLKSWAGEN TIGUAN — 149 complaints
- 2022 VOLKSWAGEN TIGUAN — 356 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints
- VOLKSWAGEN CC — 1,356 total complaints