2011 VOLKSWAGEN ROUTAN — Problems, Recalls & Safety Data
N/A
Safety Rating
302
Owner Complaints
0
Recalls
74
Service Bulletins
0
Investigations
Overview of the 2011 VOLKSWAGEN ROUTAN
The 2011 VOLKSWAGEN ROUTAN has received a total of 302 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 74 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (111 complaints), Engine (48 complaints), and Fuelpropulsion System (39 complaints).
Recalls for the 2011 VOLKSWAGEN ROUTAN
There are no recalls on file with NHTSA for the 2011 VOLKSWAGEN ROUTAN. No Active Recalls
Owner Complaints for the 2011 VOLKSWAGEN ROUTAN
302 complaints have been filed with NHTSA for the 2011 VOLKSWAGEN ROUTAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 111 | 2 | 1 | 4 | 0 |
| Engine | 48 | 1 | 1 | 4 | 0 |
| Fuelpropulsion System | 39 | 1 | 0 | 4 | 0 |
| Power Train | 17 | 0 | 0 | 15 | 0 |
| Unknown Or Other | 17 | 0 | 0 | 0 | 0 |
| Service Brakes | 15 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 12 | 0 | 0 | 0 | 0 |
| Steering | 11 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 7 | 1 | 0 | 0 | 0 |
| Air Bags | 6 | 2 | 0 | 2 | 0 |
| Structurebody | 3 | 1 | 0 | 0 | 0 |
| Seats | 2 | 0 | 1 | 0 | 0 |
| Child Seatlatch Connectorclip | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingcooling System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm | 1 | 0 | 1 | 0 | 0 |
| Power Trainautomatic Transmissiontorque Converter | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The brakes randomly stop working. At random times you go to brake and have to push the pedal all the way to the floor to start stopping. 2nd issue. The car dies and looses all power at intermittent times while driving. The car has to be restarted while driving. Could be driving 70 on a hwy or 30 on a residential street. Either coast to the side of the road to restart... or quickly put the car in neutral and restart it while driving. Both of these have almost caused wrecks several times. Unknown own causes to both as they happen at random and different times.
The brakes randomly stop working. At random times you go to brake and have to push the pedal all the way to the floor to start stopping. 2nd issue. The car dies and looses all power at intermittent times while driving. The car has to be restarted while driving. Could be driving 70 on a hwy or 30 on a residential street. Either coast to the side of the road to restart... or quickly put the car in neutral and restart it while driving. Both of these have almost caused wrecks several times. Unknown own causes to both as they happen at random and different times.
The brakes randomly stop working. At random times you go to brake and have to push the pedal all the way to the floor to start stopping. 2nd issue. The car dies and looses all power at intermittent times while driving. The car has to be restarted while driving. Could be driving 70 on a hwy or 30 on a residential street. Either coast to the side of the road to restart... or quickly put the car in neutral and restart it while driving. Both of these have almost caused wrecks several times. Unknown own causes to both as they happen at random and different times.
loss of steering while driving, fluid loss multiple times since late september 2024(all while driving and no lights or warnings came on), 2 snapped serpentine belts, key ignition sticking(would not turn), dashboard not lighting up, rpm no longer rests below 1.5 - 2, car struggles to accelerate(especially uphill), car turns over and struggles to start, even though has newer battery. 1/9/25 driving to an appointment, upon reaching destination, a pop sound. No smell, no warnings came up on dashboard. Upon leaving, saw fluid leak, headed straight to dealership, at which a massive amount of fluid began pouring out of vehicle..in exact same area as original issue from 8/31/24.
loss of steering while driving, fluid loss multiple times since late september 2024(all while driving and no lights or warnings came on), 2 snapped serpentine belts, key ignition sticking(would not turn), dashboard not lighting up, rpm no longer rests below 1.5 - 2, car struggles to accelerate(especially uphill), car turns over and struggles to start, even though has newer battery. 1/9/25 driving to an appointment, upon reaching destination, a pop sound. No smell, no warnings came up on dashboard. Upon leaving, saw fluid leak, headed straight to dealership, at which a massive amount of fluid began pouring out of vehicle..in exact same area as original issue from 8/31/24.
Safety Rating for the 2011 VOLKSWAGEN ROUTAN
NHTSA has not yet tested the 2011 VOLKSWAGEN ROUTAN in its New Car Assessment Program.
Technical Service Bulletins for the 2011 VOLKSWAGEN ROUTAN
Volkswagen Group of America, Inc. has issued 74 technical service bulletins (TSBs) for the 2011 VOLKSWAGEN ROUTAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
1112RtnSrvXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
TT 20 18 02 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Additional diagnostic recommendations to address fuel pump relay power supply issues.
TT 271002 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Updated to include model year 2014 thru 2018 applicability.
TT691601_2045489 — EQUIPMENT:ELECTRICAL
PART IDENTIFICATION, LOCATION AND ENSURED INSTALLATION AFTER RPLACING INTEGRATED POWER MODULE.
V151502 2038672 — ELECTRICAL SYSTEM
Technical Bulletin: Customers may experience a Malfunction Indicator Lamp (MIL) illumination. This document contains the fault codes for diagnosis the issue, and the procedure to repair the issues
VWP-15-02 — ENGINE
Left Cylinder Head Limited Warranty Extension ? Certain 2011 ? 2012 Model Year Routan with 3.6L Engine (Engine Code CJRA) (US Dealers)
Edition111 — ELECTRICAL SYSTEM
Reminder: Improvements to Technical Information Titles in ElsaPro
EDITION 111 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911405 — POWER TRAIN
The replacement Totally Integrated Power Module (TIPM) contains revised software that changes the TIPM operation and alters the front exterior lighting of the vehicle. The vehicle wiring may need to be modified to maintain turn signal operation.
TT911405 — EXTERIOR LIGHTING
The replacement Totally Integrated Power Module (TIPM) contains revised software that changes the TIPM operation and alters the front exterior lighting of the vehicle. The vehicle wiring may need to be modified to maintain turn signal operation.
Showing 10 of 74 technical service bulletins.
NHTSA Investigations for the 2011 VOLKSWAGEN ROUTAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN ROUTAN
- 2008 VOLKSWAGEN ROUTAN — 3 complaints
- 2009 VOLKSWAGEN ROUTAN — 460 complaints
- 2010 VOLKSWAGEN ROUTAN — 359 complaints
- 2011 VOLKSWAGEN ROUTAN (current)
- 2012 VOLKSWAGEN ROUTAN — 115 complaints
- 2013 VOLKSWAGEN ROUTAN — 8 complaints
- 2014 VOLKSWAGEN ROUTAN — 2 complaints
- 2015 VOLKSWAGEN ROUTAN — 0 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints