NHTSA Complaint #11635180 — 2011 VOLKSWAGEN ROUTAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11635180
Vehicle 2011 VOLKSWAGEN ROUTAN
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

loss of steering while driving, fluid loss multiple times since late september 2024(all while driving and no lights or warnings came on), 2 snapped serpentine belts, key ignition sticking(would not turn), dashboard not lighting up, rpm no longer rests below 1.5 - 2, car struggles to accelerate(especially uphill), car turns over and struggles to start, even though has newer battery. 1/9/25 driving to an appointment, upon reaching destination, a pop sound. No smell, no warnings came up on dashboard. Upon leaving, saw fluid leak, headed straight to dealership, at which a massive amount of fluid began pouring out of vehicle..in exact same area as original issue from 8/31/24.

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