NHTSA Complaint #11457492 — 2011 VOLKSWAGEN ROUTAN

While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for VW) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this VW model. These vans are being financed and bought by families, and like us driven daily with children in them. The issue is widespread, very well known, but as in our case, not disclosed by dealerships as no official action has ever been taken, and no official record exists. We have learned all about it through trial and error, and are having to pay for possibly fatal errors committed on the part of the manufacturer - who, to state again, has in fact already recalled the vehicles due to it being such a wide spread and dangerous issue with a primarily family vehicle. Again, for clarity, the VW Routan is no longer in production, but when it was it was manufactured by Chrysler for VW, and is part for part a Dodge Grand Caravan/Chrysler Town and Country. Why is this critical recall in existence for only a portion of the vehicles? This has become a major issue as we have to continue reducing this van until we can sell or trade it.