2011 VOLKSWAGEN JETTA Power Train Problems
46 NHTSA complaints on file
Power Train Issues in the 2011 VOLKSWAGEN JETTA
46 power train complaints have been filed with NHTSA for the 2011 VOLKSWAGEN JETTA. Of these, 4 involved a crash, 0 involved a fire, and 2 resulted in injury.
46
Complaints
4
Crashes
0
Fires
2
Injuries
0
Deaths
All Power Train Complaints
The power window never works the way it is suppose to, when I row my window down it MESSES with the speakers for some reason, my wipes don't work all the time and freeze easy. When driving does nor like to shift out of 1st it's got that mk shifter, it will stay in first gear unless the gas is pressed and released fast also can smell like a burnt wire or/ candle was smell. When I try to put the air on the smell becomes worse.
This engine or transmission is acting odd it boggs down for no reason and I know for a fact there should be a recall from the wiring harness back in 2011. I accidentally clicked it was fixed when I pushed the wrong button and it wouldnt let me undue it. Stalls white smoke out the tail pipes in gusts. Foul smell in vents
Was driving about 25-30mph when we heard a pop sound and the car started to become very hard to control. Everytime I would press the brakes the car would become even harder to control. I tried to turn into a driveway to see what happened and the car jerked and caused us to go into a deep ditch. The front passenger tire hit a concrete water drain and the car stopped abruptly. Impact caused the rim to completely break in half and also snapped the front axel in half. The tow truck driver informed us that the drivers rear axle trailing arm was broke in half and he had never seen anything like that before. That night we learned of the recall for that exact part. Over the weekend I've had a chance to go out and look a little better under the rear of the car and it appears...
Car randomly stalls while driving and shuts off without warning in the middle of the road. Immediately is able to turn back on without issues. Took to mechanic and they couldn't find any issues and said the car had zero error codes. This has happened multiple times while driving low speeds, usually when driving stop and go with street lights
TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO OPERATE WITH THE TRANSMISSION IN THE REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER VOLKSWAGEN OF NEW PORT RICHEY LOCATED AT 4719 US-19, NEW PORT RICHEY, FL 34652 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.
AFTER DRIVING FOR 1 HOUR OR MORE ON THE HIGHWAY, THE CAR DOES NOT HAVE THE POWER TO ACCELERATE WHEN DRIVING AT SLOWER SPEEDS AND LOSES CONTROL OF THE SPEED. AFTER DRIVING 3 HOURS OR MORE, THE CAR WILL DO THE SAME WHILE STILL ON THE HIGHWAY. THE CAR IS NOT ABLE TO MAINTAIN SPEED IN HEAVY TRAFFIC AND BECOMES IMMEDIATELY DANGEROUS.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO PLATINUM VOLKSWAGEN - SALES (340 W OLD COUNTRY RD, HICKSVILLE, NY 11801) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
I HAVE A 2011 JETTA SE 2.5L AUTO PZEV AND WHEN I TURNED ON THE CAR OUTSIDE FROM MY HOUSE, THE CHECK ENGINE LIGHT TURNED ON WITH NO REASON. I PASSED THE SCANNER AND THREW THE CODE P0106. THE CAR WOULD DRIVE WELL, BUT WHEN I RELEASE THE BRAKE AND PRESS GAS, THE CAR WOULDN'T REACT RIGHT AWAY, IT WOULD ACCELERATE SLOWLY AND KICK-IN I SECOND GEAR. THEN THE GEARS INDICATOR (PRND123) DISAPPEARS. I CHANGED THE MAP SENSOR AND WORKS GOOD FOR 3 OR 4 DAY. AFTER THIS THE PROBLEM RETURNS. I SAW A TECHNICAL BULLETIN FROM VOLKSWAGEN COMPANY AND THIS BULLETIN SAYS THAT THE CAR NEEDS AN UPDATE PROGRAMMING. I CALLED TO MY CONCESSIONARY AND THEY SAYS THAT I MUST TO PAY, FIRST FOR THE DIAGNOSIS, AND SECOND FOR THIS UPDATE. I HAVE BEEN INVESTIGATING ABOUT THIS TROUBLE AND TOO MANY OWNERS OF VOLKSWAGEN VEHICLES PRESENTS THIS FAULT, INCLUDING...
CRANK CASE IS NOT ON RECALL SO IT'S NOT COVERED UNDER WARRANTY. THE COST IS 4200.00. AT WHAT POINT WILL IT GO ON RECALL. WITHOUT THE REPAIR THE CAR IS DEAD IN THE WATER. WARRANTY COMPANY WILL NOT PAY FOR ANYTHING THAT'S ON A TECHNICAL SERVICE BULLETIN. ALSO CALLED VW VERIFIED IS ON THE TECHNICAL SERVICE BULLETIN. IT'S VERY DANGEROUS AS THE CAR OIL LIGHT COMES ON AND RUNS ROUGH AND JUST STOPS. JULY 7 2017 BULLETIN 15-16-02 (V151602)
I CANNOT TURN THE KEY OFF AND REMOVE IT OR LOCK MY CAR THE ENGINE KEEPS RUNNING
AFTER DRIVING FOR A WHILE, THE CAR ACTS AS IF ITS GOING TO RUN OUT OF GAS. THE CAR WILL START TO JERK AND IDLE VERY ROUGHLY IN WHICH A FEW TIMES IT HAS CUT OFF ON ME, ONCE TRYING TO EXIT THE HIGHWAY. HAD IT CHECKED OUT BY CERTIFIED VW DEALER WHERE THE CAR WAS BOUGHT, AND I WAS TOLD IT WAS A FAULTY N205 VALVE. HAD THE VALVE REPLACED AND 2 DAYS LATER THE CAR IS DOING THE EXACT SAME THING. TOOK IT BACK AND DEALER ONCE AGAIN SAID THEY FIXED THE PROBLEM BY ADJUSTING SENSORS, BUT STILL THE SAME THING IS HAPPENING.
TL* THE CONTACT OWNED A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, IT ROLLED BACK DOWN A HILL AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KEY WAS NOT IN THE IGNITION AND THERE WERE NO OCCUPANTS IN THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 02/15/2017*CT UPDATED 7/16/18*JB *TR
2011 VW JETTA TDI FAILED WHILE DRIVING ON HIGHWAY. AS CAR SLOWED DUE TO TRAFFIC, THE COIL (GLOW PLUG?) LIGHT CAME ON. WHEN CAR CAME TO COMPLETE STOP DUE TO TRAFFIC, ENGINE LIGHT CAME ON AND THE CAR STOPPED AND WOULD NOT RESTART. THERE WAS NO TIME FOR ME TO MOVE TO THE SIDE OF THE HIGHWAY DUE TO TRAFFIC CONGESTION SO I WAS STRANDED IN THE MIDDLE OF THE FREEWAY. WAITING FOR CA HIGHWAY PATROL FOR HELP, TRAFFIC CLEARED AND I WAS SUBSEQUENTLY HIT BY A CAR MOVING AT FREEWAY SPEEDS AND SUSTAINED INJURIES (RIBS, BACK AND NECK INJURIES, AND CONCUSSION) ONLINE, THERE ARE NUMEROUS REPORTS OF OTHER VW CARS THAT EXPERIENCED THE EXACT SAME ISSUE (COIL/GLOW PLUG LIGHT, THEN ENGINE FAILURE). THIS HAPPENED TO ME ON A FREEWAY AND THE REAR-END COLLISION I WAS SUBJECTED TO DUE TO CAR FAILURE COULD HAVE BEEN FATAL. SINCE THIS IS HAPPENING...
WHEN COMING TO A STOP AS VEHICLE IS SHIFTING DOWN, IT LUNGES FORWARD AND YOU FEEL A HARD KNOCK COMING FROM TRANSMISSION. INTERMITTENT ISSUE. SAFETY CONCERN AS IT OCCURS AS YOU ARE SLOWING DOWN. WHEN RESEARCHING ONLINE NOTICED OTHER OWNERS HAVE EXPERIENCED SIMILAR ISSUE. I TOOK TO DEALER AND THEY WERE NOT ABLE TO REPLICATE ISSUE.
I PARKED ON A DRIVEWAY WITH A 15 DEGREE PITCH. I FOLLOWED THE SAME PROCEDURE EACH TIME I PARK, WAITING 1 MINUTE IN IDLE, TRANSMISSION TO NEUTRAL, WITH MY FOOT DEPRESSED ON THE BRAKE PEDAL. AFTER SHUTDOWN I ENGAGED THE PARKING BRAKE AND PLACED THE TRANSMISSION IN 1ST GEAR. I EXITED THE VEHICLE FOR 10 TO 15 MINUTES PREPARING THE CAR FOR WAXING. I LEFT THE AREA FOR ABOUT 15 MINUTES AND RETURNED TO FIND THE CAR HAD ROLLED DOWN THE DRIVEWAY, CRASHED THROUGH A FENCE, DOWN A HILL, AND INTO TREES. (THE PARKING BRAKE WAS ENGAGED BUT TRANSMISSION WAS IN NEUTRAL) I PERFORMED TESTS AND DETERMINED THAT RANDOMLY, GEAR SHIFTER APPEARED TO BE IN 1ST GEAR BUT WHEN I RELEASED THE PARKING BRAKE THE SHIFTER RETURNED TO THE NEUTRAL POSITION AND CAR STARTED ROLLING BACK. I CONTACTED VW CUSTOMER SERVICE AND REPORTED THIS. A VW SERVICE MANAGER ASKED ME...
EMISSION ISSUES, NEEDS TO REPLACE EGR FILTER ASSEMBLY AND DPF ASSEMBLY FOR A 4 YEAR OLD CAR. CHECK ENGINE LIGHT COMES AND GOES.
2011 VW JETTA NOT COMPLETING DOWNSHIFTING THE CAR WILL LURCH WHEN THE VEHICLE COMES TO A STOP BECAUSE OF THE INCOMPLETE SHIFT. SITTING AT A STOP SIGN I LIFTED MY FOOT OFF THE BRAKE AND THE CAR LURCHED FORWARD ABOUT 4 INCHES. THIS TOOK PLACE SEVERAL TIMES. TOOK IT TO THE DEALER TO HAVE IT LOOKED AT AND IT WAS DIAGNOSED AS A BAD VALVE BODY IN THE TRANSMISSION. AFTER LOOKING ON COUNTLESS FORUMS AND LOOKING AT SERVICE BULLETINS ITS HAPPEN TO MANY PEOPLE. I WOULD VENTURE TO SAY THIS IS A CARRYOVER TRANSMISSION FROM OTHER MODEL YEARS AND OTHERS ARE HAVING THE SAME ISSUE. COULD PROVE TO BE FATAL IF YOU WERE TO BE STOPPED AT A STOP SIGN AND A CHILD WAS TO WALK OUT IN FRONT OF YOU!!!!
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS THE TRACTION CONTROL AND THE LOW AIR PRESSURE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO THE NEUTRAL POSITION INDEPENDENTLY AS THE DRIVE POSITION LIGHT FLASHED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE MECH TRONIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.
BROUGHT TO DEALER FOR A DPF LIGHT. DEALER DIAGNOSED WITH A CLOGGED PARTICULATE FILTER REPLACED UNDER WARRANTY. PICKED UP CAR DROVE ABOUT 5 MILES AND THE GLOW PLUG LIGHT CAME ON TURNED AROUND AND HEADED BACK TO DEALER CAR WENT INTO LIMP MODE (ON I93 RUSH HOUR TRAFFIC) SHUT CAR OFF IN VW PARKING LOT AND TECH COULD NOT GET IT TO START AGAIN. RECEIVED A CALL NEXT DAY WITH THE HPFP FAILURE NEWS AND THE FRAGMENT WENT THROUGH THE ENTIRE SYSTEM. DEALER TESTED FUEL AND CONFIRMED NO GAS IN THE 3/4 OF A TANK THAT IS IN THE CAR CURRENTLY. *TR
THIS CAR STALLS OUT AS IT SLOWS DOWN. IT DOES NOT CHANGE TO A LOWER GEAR IN TIME WHEN DECELERATING AND STALLS OUT. IT WILL NOT STALL OUT EVERY TIME I SLOW DOWN. I NEVER KNOW WHEN IT WILL STALL. IT'S VERY RANDOM AND I HAVE STALLED OUT IN THE MIDDLE OF INTERSECTIONS AND ANY SITUATION SLOWING DOWN. I BROUGHT THIS CAR BACK TO THE DEAL TWICE AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I PLEADED WITH THEM THAT THE CAR IS DANGEROUS BUT THEY SENT ME PACKING. I AM WRITING THIS BECAUSE I DO NOT WANT THEM TO RESELL THIS CAR TO SOMEONE, THE CAR STALLS OUT AND THEY GET INJURED. FOR FOUR YEAR, I HAVE HAD TO DRIVE THIS CAR USING EITHER THE MANUAL SHIFT, OR PUT IT INTO NEUTRAL WHEN SLOWING DOWN. I AM RETURNING THE CAR TODAY. PLEASE DON'T LET THEM RESELL THIS CAR....
TRANSMISSION KICKED INTO NEUTRAL WHILE CRUISING ON HIGHWAY. HAD TO PULL OVER AND COME TO A COMPLETE STOP AND RESTART THE CAR BEFORE IT WOULD ALLOW ME TO SHIFT BACK INTO DRIVE. THE FAULT RECURRED A FEW MILES LATER AND HAS RECURRED SEVERAL TIMES SINCE THEN. THE CAR IS NOW TOO UNSAFE TO DRIVE. *TR
THIS 2011 VW SPORTWAGEN TDI (DIESEL)WOULD EASILY STALL IN FIRST GEAR. SINCE THE FIRST TEST DRIVE WE WERE TOLD AT THE DEALERSHIP, THIS MANUAL TRANSMISSION TAKES GETTING USED TO. I HAVE A FRIEND WHO OWNS A 2011 GOLF TDI WITH A SIMILAR ISSUE. HOWEVER, EVEN THOUGH I BECAME MORE ACCUSTOMED TO DRIVING IT, I WOULD STILL STALL IN FIRST GEAR...SOMETIMES IN INTERSECTIONS. I MENTIONED THIS TO THE SERVICE ADVISOR, DURING SEVERAL SERVICE VISITS AND I WAS TOLD IT WAS JUST THE WAY THESE CARS ARE. EVERY TIME A SERVICE ADVISOR WOULD TEST DRIVE MY CAR THEY'D STALL IT. THEY NEVER LOOKED INTO IT. AT 89,000 THE DUAL MASS FLYWHEEL HAD TO BE REPLACED. AT THIS POINT THE CAR WAS OUT OF WARRANTY. I WENT TO AND INDEPENDENT MECHANIC (THAT I TRUSTED)AND ASKED HIM TO NOT ONLY REPLACE THE DUAL MASS FLYWHEEL, BUT THE CLUTCH PLATE AND THROW OUT BEARING AS...
DRIVING ON I-5 SOUTHBOUND IN OUR 2011 VW JETTA TDI; MY CAR DROPPED HORSE POWER AND THE GLOW PLUG LIGHT STARTED BLINKING. THE CAR DID NOT SHUT OFF, BUT THE HORSE POWER WAS CUT SIGNIFICANTLY. WE STOPPED AT THE NEXT INTERCHANGE 6 MILES AWAY AND CALLED VW. THEY SAID IT SHOULD BE LOOKED AT AND SCHEDULED AN APPOINTMENT FOR THE NEXT MONDAY. I TURNED THE CAR OFF. IT RESTARTED AND THE GLOW PLUG LIGHT WAS NOT ON. CAR FUNCTIONED NORMALLY ON THE DRIVE HOME (35 MILES). I TOOK THE CAR TO THE DEALERSHIP ON MONDAY AND THEY RAN SOME TESTS. THE HPFP ON THE ENGINE WAS OUT. IT SOUNDS LIKE IT IS A KNOWN ISSUE. IT IS COVERED BY MY 60 POWER TRAIN WARRANTY. BUT MY CAR ONLY HAS 34,000 MILES. IT SOUNDS LIKE THERE ARE QUITE A FEW ISSUES ON THIS TYPE OF TDI WITH THE HPFP. IS THIS...
GLOW PLUG LIGHT STARTED BLINKING, THEN THE ENGINE LIGHT CAME ON. SHIFTING BECAME ERRATIC. PULLED INTO A SERVICE STATION, AND ONCE THE VEHICLE WAS TURNED OFF, IT WOULDN'T RESTART. AFTER BASIC CHECKS, THE FUEL PUMP WAS PULLED FOR INSPECTION AND METAL SHAVINGS WERE FOUND. IN RESEARCHING THE REPAIR, THE INDEPENDENT STATION SUGGESTED PUTTING THINGS BACK TOGETHER, AND HAVING IT TOWED TO THE DEALER, AS IT WAS SUSPECTED TO BE A KNOWN ISSUE WITH THE BOSCH HIGH PRESSURE FUEL PUMP. IN FACT IT WAS, AND WHILE THE CAR WAS TWO MONTHS OUT OF WARRANTY, THE DEALER WENT AHEAD AND COVERED THE REPAIR UNDER THE UNRELATED DRIVETRAIN WARRANTY. I CONSIDER MYSELF INCREDIBLY LUCKY THAT THIS WASN'T 15 MINUTES EARLIER, WHEN I WAS TRAVELING AT HIGHWAY SPEEDS, ON AN INCREDIBLY FULL FREEWAY. IT COULD'VE BEEN A MAJOR ACCIDENT IF I HAD SUDDENLY LOST POWER. CONSIDERING THERE ARE ENTIRE WEBSITES DEVOTED TO TRACKING THIS...
WHILE ATTEMPTING TO ACCELERATE CAR SPUTTERED, AND HESITATED WHILE LOSING POWER. REGAINED POWER BRIEFLY THEN SPUTTERED, LOST POWER AND ENGINE CUT OFF COMPLETELY. STARTED ENGINE AFTER LETTING SIT FOR A FEW MINUTES DROVE HOME OK. HAPPENED AGAIN A WEEK LATER AND TOOK IT TO DEALERSHIP. DEALER DIAGNOSED IT AS FAULTY IGNITION COIL AND ARCING. *TR
MY CAR HAS HAD 3 STALLS WITHIN 3 MONTHS. I TOOK IT TO THE DEALER THEY REPLACED THE THROTTLE ASSEMBLY. SINCE THEN I WAS PULLING OUT OF A PARKING SPOT AND PUT THE CAR IN DRIVE AND THE CAR STALLED. I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. *TR
THE EFFECTED CAR WAS A DIESEL MODEL 2011 VOLKSWAGEN JETTA TDI SEDAN WITH 48,074 MILES ON THE ODOMETER AT THE TIME OF THE INCIDENT. WHILE TRAVELING AT APPROXIMATELY 40 MPH IN NORMAL DRIVING CONDITIONS, THE VEHICLE EXPERIENCED A SUDDEN REDUCTION IN POWER AND DISPLAYED A FLASHING GLOW PLUG LIGHT AND SOLID CHECK ENGINE WARNING LIGHTS. THE VEHICLE WAS IMMEDIATELY PULLED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS SHUT OFF. THE ENGINE FAILED TO RESTART AND WAS TOWED TO A VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT. THE VOLKSWAGEN DEALER DETERMINED THAT A CATASTROPHIC FAILURE OF THE VEHICLE'S HIGH PRESSURE FUEL PUMP (HPFP) HAD OCCURRED. THE DEALER FOUND THAT EXTENSIVE DAMAGE TO THE ENTIRE FUEL SYSTEM HAD RESULTED FROM THE FAILURE, CAUSING INTERNAL METAL DEBRIS CONTAMINATION THAT REQUIRED SUBSTANTIAL REPAIRS. THE TOTAL COST OF REPAIRS WERE REPORTED BY THE DEALERSHIP TO EQUAL $6,500.00. *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED AND DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *TR
WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH THE ENGINE LOST POWER AND COASTED TO A STOP ON THE SIDE OF THE HIGHWAY WITH SEVERAL LIGHTS ON THE DASH FLASHING AND IT APPEARS FROM RESEARCH ON THE INTERNET THIS IS A COMMON PROBLEM THAT THE HPFP QUITS AND THE CAR WILL NOT ACCELERATE. THE MOTOR IS A DIESEL TDI. *TR
DANGEROUS AND HARROWING CLUTCH/FLYWHEEL FAILURE (NEAR-NEW 2011 JETTA WITH 39,000 MILES) WITHOUT WARNING AT 55 MPH WHEN I DEPRESSED THE CLUTCH PEDAL TO DOWNSHIFT FROM 5TH GEAR WHILE BRAKING, STALLING MY CAR IN TRAFFIC AT SPEED. I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD. CAR WAS TOWED TO VW DEALERSHIP THAT TODAY TELLS ME THE FLYWHEEL AND CLUTCH WERE DAMAGED WITH REPAIRS ESTIMATED AT $2,500. AN INVESTIGATION OF THE NTSB SITE SHOWS THIS PROBLEM HAS OCCURRED WITH OTHER 2011 JETTA OWNERS. A SEARCH OF THE INTERNET GENERALLY TURNED UP HUNDREDS OF IDENTICAL OR NEAR-IDENTICAL REPORTS OF CLUTCH AND FLYWHEEL FAILURES FOR 2006 TO 2013 JETTAS. MANUFACTURER'S RESPONSES HAVE BEEN, ACCORDING TO JETTA OWNERS, VARIED, WITH SOME PEOPLE REPORTING FREE REPAIRS AND OTHER REPORTING LARGE OUT-OF-POCKET COSTS. INTERESTINGLY, CLUTCH AND FLYWHEEL FAILURES ARE, ACCORDING TO MY RESEARCH (AVAILABLE TO ANYONE WHO CARES TO LOOK FOR IT ONLINE)...
APPROXIMATELY A YEAR AGO, MY ENGINE BEGAN TO GIVE A CLEAR SENSE OF THE CAR SHUDDERING OR ROCKING BACK AND FORTH. WHILE SOMETIMES THE FEELING WOULD OCCUR EVEN WHEN STOPPED AT A LIGHT, THE VAST MAJORITY OF THE TIME THIS OCCURRED WHILE I WAS DRIVING AT CONSISTENT LOW SPEEDS. IN ALMOST ALL CASES, I WAS ATTEMPTING TO MAINTAIN A CONSISTENT SPEED AROUND EITHER 13PMH OR 30 MPH. EVENTUALLY, I FOUND THE ROCKING MOTION VERY EASY TO REPRODUCE. I'D SET THE CAR TO 30 MPH VIA CRUISE CONTROL AND DRIVE DOWN A STRAIGHT ROAD WITH VERY SLIGHT UPWARD AND DOWNWARD SLOPES. WHILE IT HAPPENS EVEN ON FLAT GROUND, I FOUND THAT A SLIGHT DECLINE IS MOST LIKELY TO REPRODUCE THE FEELING. MY BEST GUESS IS THAT THERE'S SOMETHING ABOUT THE WAY THE FUEL SUPPLY SYSTEM/TRANSMISSION IS TRYING TO DETERMINE WHETHER OR NOT DIESEL NEEDS TO BE SUPPLIED TO THE ENGINE. THE...
ON MONDAY, NOVEMBER 26TH I WAS DRIVING MY WIFE IN OUR 2011 VOLKSWAGEN JETTA TDI DIESEL FROM OUR VACATION PROPERTY IN SALYER, CALIFORNIA (TRINITY COUNTY) TO OUR HOME IN ARCATA, CALIFORNIA (HUMBOLDT COUNTY), A DISTANCE OF 45 MILES ALONG ROUTE 299. 299 IS A TWO LANE HIGHWAY THAT HAS OCCASIONAL PASSING LANES AND HAS A POSTED SPEED OF 55 MPH. APPROXIMATELY 15 MILES INTO THE TRIP, I ATTEMPTED TO PASS A SLOW MOVING VEHICLE BY MEANS ONE OF THESE PASSING LANES. AS I PULLED INTO THE PASSING LANE, THE JETTA ACCELERATED SMOOTHLY FROM 45 MPH TO APPROXIMATELY 60 MPH, WHEN IT SUDDENLY LOST POWER AND BEGAN TO DECELERATE RAPIDLY, EVENTUALLY DOWN TO APPROXIMATELY 20 MPH, ALTHOUGH THE ENGINE WAS ROARING AT A VERY HIGH LEVEL OF RPM?S AS THIS DECELERATION OCCURRED. THIS EVENT CREATED AN EXTREMELY DANGEROUS SITUATION: THE PASSING LANE IS OF LIMITED LENGTH AND THE PASSING MANEUVER NEEDED...
CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. DRIFTED TO SIDE OF ROAD; CAR WOULD NOT RESTART. HAD TO PAY $250 FOR TOW TO DEALER. SERVICE PERSON CALLED TO SAY THERE WAS METAL IN MY FUEL SYSTEM/TANK, BUT THEY DIDN'T KNOW WHAT WAS WRONG. HE ALSO ACCUSED ME OF PUTTING THE WRONG GAS IN MY CAR. I INFORMED SERVICE PERSON THAT IT TOOK 5 SECONDS ON THE INTERNET TO LEARN ABOUT THE NHTSA INVESTIGATION INTO THE MANY HIGH PRESSURE FUEL SYSTEM FAILURES THAT CAUSE ENGINE TO STOP RUNNING. INTERESTINGLY, HE CALLED BACK 2 HOURS LATER AND ACKNOWLEDGED THAT FUEL SYSTEM AND POWERTRAIN AND OTHER STUFF NEED TO BE REPLACED. THIS IS AN UNSAFE CAR. I COULD HAVE BEEN GOING 65 ON THE FREEWAY WITH A SMALL CHILD OR OTHER PEOPLE IN THE CAR, ALL OF WHOM COULD HAVE BEEN SERIOUSLY INJURED WHEN CAR SUDDENLY LOOSES ALL POWER AND MOMENTUM. MANY ONLINE COMPLAINT...
THIS CAR HAS AN AUTOMATIC TRANSMISSION. IT'S A JETTA TDI. IF YOU STOP ON A SHARP INCLINE THE CAR WILL ROLL BACKWARDS WHEN YOU TAKE YOUR FOOT OFF OF THE BRAKE AND PUSH THE GAS PEDAL. I'VE TRIED PUSHING THE GAS PEDAL BEFORE LETTING OFF THE BRAKE BUT IT STILL ROLLS BACKWARD. I TOOK IT TO THE DEALER AND EXPLAINED THAT I AM AFRAID I WILL ROLL BACKWARD INTO ANOTHER VEHICLE OF EVEN A PEDESTRIAN. THE DEALER SAID ROLLING BACKWARD IS NORMAL FOR THIS CAR. I THINK THIS IS UNSAFE FOR ME AND THE PEOPLE AROUND ME. I BOUGHT THIS CAR NEW FROM TOM BUSH REGENCY MOTORS 9850 ATLANTIC BLVD. JAX., FLORIDA 32225. PH (904) 725-0911. *TR
2011 VOLKSWAGEN JETTA TDI - TOOK IT IN FOR SERVICE ON 07/05/2012 AND THE DEALER STATES THAT I HAVE A MALFUNCTIONING CLUTCH (COULD BE A THROW OUT BEARING, PRESSURE PLATE OR MULTIPLE CLUTCH COMPONENTS) NONE OF WHICH HAS BEEN 100% DIAGNOSED UNTIL THEY PULL THE TRANSMISSION OUT AND INSPECT IT, TO DO THIS THE DEALER WANTS $1000.00 + PARTS. I WAS ALSO INFORMED THAT MY RIGHT FRONT WHEEL BEARING NEEDS REPLACING ($435.00) FOR THE BEARING ALONE + LABOR. AT THIS POINT IT SEEMS MORE OF A MANUFACTURER OR WORKMANSHIP DEFECT, I CURRENTLY HAVE 44,500 MILES ON THE CAR AND USE IT 90% ON THE HIGHWAY AT 65-75 MPH. DEALER STATES THAT THEY MAY OPEN AN INVESTIGATION WITH VOLKSWAGEN BUT I STILL HAVE TO PAY TO GET MY CAR OUT. *TR
I AM HAVING WHAT I BELIEVE TO BE A SERIOUS, BUT INTERMITTENT, SAFETY PROBLEM WITH MY 2011 JETTA SPORTWAGON TDI. THERE IS ALSO WHAT MAY BE A RELATED ISSUE WITH THE AUTOMATIC TRANSMISSION SHIFTING AT LOW SPEED. OCCASIONALLY WHEN I ATTEMPT TO ACCELERATE AWAY FROM A STOP SIGN/TRAFFIC LIGHT, THE ENGINE DOES NOT RESPOND TO THROTTLE MOVEMENT. WHEN I TAKE MY FOOT OFF THE BRAKE AND PRESS ON THE GAS PEDAL THE CAR MOVES AHEAD UNDER WHAT I BELIEVE IS IDLE POWER BUT AS I TRY TO ACCELERATE, IT IS LIKE THE GAS PEDAL IS NOT CONNECTED TO THE ENGINE. THE ENGINE IS RUNNING BUT WON'T REV AND MOVE THE CAR. I USUALLY END UP ABOUT A THIRD OF THE WAY INTO THE INTERSECTION WITH A CAR THAT IS SEEMINGLY STALLED (ENGINE STILL RUNNING HOWEVER). THE CAR BEHIND ME THEN HAS TO BRAKE AND IF I HAPPENED TO BE TRYING...
I HAVE EXPERIENCED DRAMATIC HESITATION WHILE, FROM SLOW SPEED, TRYING TO ACCELERATE QUICKLY ONTO A MAIN ROAD WITH HEAVY TRAFFIC. THE DSG CANNOT FIGURE OUT WHICH GEAR IT NEEDS TO BE IN AND EITHER HESITATES OR GOES INTO WHAT SEEMS TO BE NEUTRAL, THE ENGINE HIGH REVES. THE JETTA JUST COMES TO A STAND STILL IN THE MIDDLE OF THE ROAD AS THE COMPUTER TRIES TO DECIDE WHAT GEAR IT NEEDS TO BE IN.THE HESITATION IS PRONOUNCED ENOUGH THAT I FEAR I WOULDN'T BE ABLE TO GET OUT OF SOMEONE?S WAY IF I HAD TO. THIS IS MOST DEFINITELY A SAFETY CONCERN. I WORK IN THE BOSTON AREA AND YOU NEED TO BE ABLE TO GET INTO FAST MOVING TRAFFIC QUICKLY. THIS HAPPENS ON A DAILY BASIS AND HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN JANUARY OF 11. I HAVE REPORTED THIS TO THE DEALER NUMEROUS TIMES AND...
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT PULLED IN THE HIS GARAGE, HE PUSHED THE START/STOP IGNITION BUTTON TO TURN OFF THE CAR, AND THEN PUSHED THE REMOTE BUTTON FOR HIS GARAGE DOOR TO CLOSE. HE OPENED HIS HOUSE DOOR AND SOON BECAME DISTRACTED AND INADVERTENTLY EXITED THE VEHICLE WITHOUT PUTTING IT IN PARK. MOMENTS LATER, THE VEHICLE ROLLED OUT OF THE GARAGE, BEFORE IF FULLY CLOSED. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. UPDATED 6/12/12 *CN
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE TRANSMISSION DID NOT SHIFT PROPERLY. AS A RESULT, THE VEHICLE HESITATED AND DECELERATED ALMOST TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING UNDER NORMAL CONDITIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,700 AND THE CURRENT MILEAGE WAS 8,700. UPDATED 04/11/12*LJ CONSUMER STATED THERE WERE 3 INCIDENTS OF HESITATION WITH THE VEHICLE WHILE DRIVING ON ROADS WITH SPEED LIMITS OF 55 MPH. CONSUMER ALSO STATED VEHICLE HESITATED ALMOST TO A COMPLETE STOP WHILE SLOWING DOWN. CONSUMER TOOK TO VW DEALER ON 12/19/11 AND DEALER INFORMED CONSUMER TRANSMISSION SHIFTED...
AT STEADY THROTTLE ANGLE OF ACCELERATOR PEDAL, SLOW SPEEDS PULLING OUT ON TO MAIN ROAD WITH HEAVY TRAFFIC. DSG CAN NOT SELECT THE PROPER GEAR AND HESITATES SO BADLY THAT WE WERE ALMOST T- BONED IN THE DRIVERS SIDE OF THE JETTA BY ON COMING TRAFFIC. I GUESS ABOUT .1 TENTH OF A SECOND NO MOVEMENT FOR THE JETTA. THIS DSG HAD A DAUL CLUTCH FLYWHEEL AND IS A COMPUTER SHIFTED MANUAL TRANSMISSION ON DUAL SHAFTS TO OUTPUT DRIVE. I CALLED THIRD DIFFERENT DEALER AND ALL SAY THIS IS THE WAY THE JETTA WITH DSG PERFORMS. DEALER GUNTHER VOLKSWAGEN IN BUFORD WAS HELPFUL, AND ACKNOWLEDGED THE PROBLEM. VOLKSWAGEN HAS NO SOFTWARE FIX. VILLAGE VOLKSWAGEN CHATTANOOGA, TN ADVISOR SHARED THAT ALL DSG TRANSMISSIONS HAVE THE PROBLEM. VOLKSWAGEN DESIGNED AND MAKE THE DSG, WHY CAN THEY NOT FIX THE PROBLEM? THIS IS A SAFETY PROBLEM THAT WILL END UP GETTING DRIVERS AND...
CAR JERKS WHEN UP SHIFTING AND DOWN SHIFTING I WAS TOLD BY THE DEALER THAT THE TRANSMISSION NEEDED A PART THAT HAD TO BE ORDER FROM GERMANY. THEY CALLED THE MECHATRON THEY TOLD ME IT WAS THE COMPUTER BRAIN FOR THE TRANSMISSION I WAITED TWO WEEKS AND AFTER HAVING THE CAR FOR A FEW DAYS IT IS DOING THE SAME THING I'M TAKING IT BACK TOMORROW. SOMETIMES IT FEELS LIKE THE CAR DOESN'T WANT TO COME OFF A HIGH GEAR I''M AFRAID THAT I WONT BE ABLE TO STOP THE CAR .I WISH I COULD GET MY MONEY BACK. *TT
WHILE ENTERING FREEWAY HAVE TO DEPRESS ACCELERATOR PEDDLE 1/4 TO 3/4 OF THE WAY DOWN BEFORE ACCELERATION BEGINS. FROM STOP AND MERGING INTO TRAFFIC HAVE TO DEPRESS ACCELERATOR 1/4 TO 3/4 OF THE WAY DOWN BEFORE ACCELERATION. ENTERING FREEWAY OR FAST STARTS, ACCELERATES THEN DIES OFF THEN GOES AGAIN. ON HILL STARTS IT SOMETIMES ROLLS BACK AS IF IT IS IN NEUTRAL. THESE ARE INTERMITTENT PROBLEMS AT VARYING DEGREES OF SEVERITY . *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STARTED THE VEHICLE AND SHIFT GEARS FROM PARK INTO THE REVERSE POSITION AND IMMEDIATELY THE VEHICLE SURGED FORWARD. THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE RESPONDED IN REVERSE. THE IDENTICAL FAILURE OCCURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WILL NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,710.
VOLKSWAGEN JETTA SEDAN DSG TDI 2011. VEHICLE AS MADE HAS A TWO SECOND HOLD FOR KEEPING THE CAR FROM ROLLING BACKWARDS ON INCLINES. HOWEVER THE CAR OWNERS MANUAL REQUIRES A SLOW ACCELERATION WHICH ALLOWS THE CAR TO ROLL BACKWARDS RISKING HITTING THE CAR OR PEDESTRIAN BEHIND YOU ESPECIALLY IN DRIVEWAYS WITH INCLINES ENDANGERING SMALL CHILDREN BECAUSE OF VISIBILITY. THE ONLY WAY TO OVERCOME THIS SAFETY DEFECT IS TO USE THE EMERGENCY BRAKE TO HOLD VEHICLE UNTIL RPMS INCREASE ENOUGH TO ENGAGE THE TRANSMISSION. THE FRONT AND REAR WINDSHIELDS HAVE A BLUR, THE FRONT WINDSHIELD EXTENDS FROM THE BOTTOM TO APPROXIMATELY SIX INCHES UP THE GLASS AND THE REAR GLASS HAS DISTORTION THROUGHOUT. THIS CAUSES EYE STRAIN, WATERING, AND HEADACHE WHEN SUBJECTED TO FOR AN HOUR OR MORE OF TRAVEL AND IS ESPECIALLY BAD IN BRIGHT SUNLIGHT CAUSING AN UNSAFE DRIVING CONDITION. DEALER ADMITTED DISTORTION BUT REFUSED TO REPAIR ALONG WITH...
FROM TIME TO TIME, WHEN DEPRESSING THE GAS PEDAL TO ACCELERATE (ENTERING HIGHWAY VIA ON RAMP, CLIMBING MODERATE HILL OR GRADE, PASSING SLOWER VEHICLE) THERE IS INITIALLY NO ACCELERATION, THEN A SUDDEN SURGE OF POWER CAUSING AN UNCONTROLLED ACCELERATION.
Other 2011 VOLKSWAGEN JETTA Problem Areas
Electrical System
174 complaints
Engine
90 complaints
Fuel System Diesel
82 complaints
Fuelpropulsion System
77 complaints
Unknown Or Other
64 complaints
Exterior Lighting
39 complaints
Air Bags
34 complaints
Vehicle Speed Control
26 complaints
Service Brakes
24 complaints
Steering
23 complaints
Visibilitywiper
20 complaints
Engine And Engine Cooling
18 complaints
Electronic Stability Control Esc
15 complaints
Structurebody
14 complaints
Tires
14 complaints
Electrical Systemhorn
13 complaints
Fuel System Gasoline
13 complaints
Seat Belts
8 complaints
Wheels
8 complaints
Suspension
7 complaints
Power Trainautomatic Transmission
6 complaints
Latcheslockslinkages
5 complaints
Forward Collision Avoidance Adaptive Cruise Control
4 complaints
Structure
4 complaints
Equipment
3 complaints
Seats
3 complaints
Service Brakes Hydraulic
3 complaints
Electrical Systemignition
2 complaints
Electrical Systemwiringfuses And Circuit Breakers
2 complaints
Engine And Engine Coolingengine
2 complaints
Engine And Engine Coolingenginediesel
2 complaints
Equipmentelectricalradiotape Deckcd Etc
2 complaints
Exterior Lightingheadlights
2 complaints
Fuel System Gasolinedeliveryfuel Pump
2 complaints
Power Trainmanual Transmission
2 complaints
Traction Control System
2 complaints
Visibility
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Air Bagssidewindow
1 complaint
Child Seat
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemignitionswitch
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipment Adaptivemobility
1 complaint
Equipmentelectrical
1 complaint
Equipmentotherownersserviceother Manual
1 complaint
Interior Lighting
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkageselectronic Locklatch Actuator
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Structurebodydoor
1 complaint
Structureinterior Panelsdoor
1 complaint
Visibilitywindshield
1 complaint
Visibilitywindshield Wiperwasher
1 complaint