NHTSA Complaint #10457233 — 2011 VOLKSWAGEN JETTA

I HAVE EXPERIENCED DRAMATIC HESITATION WHILE, FROM SLOW SPEED, TRYING TO ACCELERATE QUICKLY ONTO A MAIN ROAD WITH HEAVY TRAFFIC. THE DSG CANNOT FIGURE OUT WHICH GEAR IT NEEDS TO BE IN AND EITHER HESITATES OR GOES INTO WHAT SEEMS TO BE NEUTRAL, THE ENGINE HIGH REVES. THE JETTA JUST COMES TO A STAND STILL IN THE MIDDLE OF THE ROAD AS THE COMPUTER TRIES TO DECIDE WHAT GEAR IT NEEDS TO BE IN.THE HESITATION IS PRONOUNCED ENOUGH THAT I FEAR I WOULDN'T BE ABLE TO GET OUT OF SOMEONE?S WAY IF I HAD TO. THIS IS MOST DEFINITELY A SAFETY CONCERN. I WORK IN THE BOSTON AREA AND YOU NEED TO BE ABLE TO GET INTO FAST MOVING TRAFFIC QUICKLY. THIS HAPPENS ON A DAILY BASIS AND HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN JANUARY OF 11. I HAVE REPORTED THIS TO THE DEALER NUMEROUS TIMES AND THEY SAID THEY ARE AWARE OF THE PROBLEM. ONE OF THE SERVICE ADVISOR'S STATED THAT THIS IS A KNOWN PROBLEM. *TR