NHTSA Complaint #10638893 — 2011 VOLKSWAGEN JETTA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10638893
Vehicle	2011 VOLKSWAGEN JETTA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 20, 2014
Date Filed	September 25, 2014
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

DRIVING ON I-5 SOUTHBOUND IN OUR 2011 VW JETTA TDI; MY CAR DROPPED HORSE POWER AND THE GLOW PLUG LIGHT STARTED BLINKING. THE CAR DID NOT SHUT OFF, BUT THE HORSE POWER WAS CUT SIGNIFICANTLY. WE STOPPED AT THE NEXT INTERCHANGE 6 MILES AWAY AND CALLED VW. THEY SAID IT SHOULD BE LOOKED AT AND SCHEDULED AN APPOINTMENT FOR THE NEXT MONDAY. I TURNED THE CAR OFF. IT RESTARTED AND THE GLOW PLUG LIGHT WAS NOT ON. CAR FUNCTIONED NORMALLY ON THE DRIVE HOME (35 MILES). I TOOK THE CAR TO THE DEALERSHIP ON MONDAY AND THEY RAN SOME TESTS. THE HPFP ON THE ENGINE WAS OUT. IT SOUNDS LIKE IT IS A KNOWN ISSUE. IT IS COVERED BY MY 60 POWER TRAIN WARRANTY. BUT MY CAR ONLY HAS 34,000 MILES. IT SOUNDS LIKE THERE ARE QUITE A FEW ISSUES ON THIS TYPE OF TDI WITH THE HPFP. IS THIS SOMETHING THE NTSB WILL BE INVESTIGATING? *TR

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