NHTSA Complaint #10432728 — 2011 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10432728
Vehicle	2011 VOLKSWAGEN JETTA
Component	POWER TRAIN
Date of Incident	October 10, 2011
Date Filed	October 25, 2011
Mileage	10,472 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CAR JERKS WHEN UP SHIFTING AND DOWN SHIFTING I WAS TOLD BY THE DEALER THAT THE TRANSMISSION NEEDED A PART THAT HAD TO BE ORDER FROM GERMANY. THEY CALLED THE MECHATRON THEY TOLD ME IT WAS THE COMPUTER BRAIN FOR THE TRANSMISSION I WAITED TWO WEEKS AND AFTER HAVING THE CAR FOR A FEW DAYS IT IS DOING THE SAME THING I'M TAKING IT BACK TOMORROW. SOMETIMES IT FEELS LIKE THE CAR DOESN'T WANT TO COME OFF A HIGH GEAR I''M AFRAID THAT I WONT BE ABLE TO STOP THE CAR .I WISH I COULD GET MY MONEY BACK. *TT

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